Senior Process Analyst
o Managing Customer support operations
o Ensure all client specific records are compliant with regulatory standards.
o Should work on high quality and timely completion of all client-level due diligence requirements at the onset and renewal of client relationships.
Understanding and implementation of US Health Insurance regulatory standards, guidelines, policies and procedures
- Responsible for end to end support of the policy lifecycle services
- Support a team of 4 - 5 Client Managers (70 Accounts) at the branch
- Be a US Health Insurance domain expert to conduct end to end renewal activities
- Co-coordinating with internal operations team to get the renewal activities completed on time
- Ability to identify risks, issues and successfully navigate through to completion
- Bachelor Master
Work Experience
Graduate with 3-5 years of experience in an Insurance domain
SPOC - Single Point of Contact role for operations - good to have
Vacancy posted a month ago
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