Store/Sales Manager
Airtel Prepaid
We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow. We hire people from every realm and offer them opportunities that encourage individual and professional growth. Sales
Reporting To : Zonal Sales Manager
Located in the store, this role has direct responsibility for the successful running of the Airtel store. The person will ensure compliance with agreed guidelines to deliver a best in class experience & ensure store revenue & cost targets are met.
Store Operations & Audit / Compliance
Adherence of Store Operations in line with pre-defined SOPs
Ensure that the look and feel of the store is as per guidelines/standards
Visual merchandising as per plan / guidelines
Inventory and stock management to prevent stock-outs or excess Inventory
Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory)
Manage closure of current store during refit & conversion
Project management skills
Appreciation of need for Customer Experience delivery
Building & nurturing partnerships
To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions & upsell
To ensure required MIS & tracking at CRO levels
Manage Store expenses are as per plan
Provide suggestions /feedback to improve store productivity
People Development / Team Management
To ensure daily roistering & briefing to outsourced store staff
Ensure motivation & development of outsourced store staff
Customer Experience
Post-graduation, MBA or equivalent Business Management Diploma
Work Experience
~ Must have: 4-6 years' work experience. At least 2 years in a Retail Business operations role.
Rs 3.5 - 7.5 lakhs p.a.
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