IT Administrator Service Desk (m/w/d)

We are looking for a dynamic and experienced Systems Administrator to join our global IT team. This role will be responsible for supporting and evolving a modern hybrid infrastructure that spans on-premises data centers, cloud platforms, and globally distributed networks. The ideal candidate should be well-versed in next-generation network technologies, security best practices, system migrations, and multi-region infrastructure support. Infrastructure & Systems Operations
Job involves maintaining, configuring, and ensuring the reliable operation of an organization's computer systems, servers, and IT infrastructure, including user support, security, backups, performance monitoring, and hardware/software management to minimize disruptions and meet business needs. Key tasks include managing user accounts, troubleshooting complex issues, implementing security measures (firewalls, updates), performing backups, optimizing system performance, and providing help desk support.
Infrastructure Management: Setting up, configuring, and maintaining servers (Windows, Linux), networks, and cloud environments.
User & Account Management: Implementing security policies, monitoring threats, managing firewalls, and ensuring data protection.
Performing regular data backups and planning for business continuity.
Performance Monitoring: Optimizing system performance and reducing downtime.
Technical Support: Acting as a help desk for internal users, troubleshooting hardware/software/network issues.
Software & Hardware: Installing, upgrading, and maintaining applications and computer hardware.
Asset Management: Keeping IT asset inventory up-to-date.
Strong knowledge of operating systems (Windows Server, Linux).
Understanding of networking principles (LAN/WAN, firewalls).
Administer and optimize physical and virtual servers across global sites.
Manage hybrid environments that include both on-prem and public cloud platforms.
Monitor and enhance performance, availability, and capacity of systems.
Cloud & Migration Projects
Contribute to cloud adoption, migration, and modernization initiatives across infrastructure and applications.
Support identity federation, secure access, and cloud-based networking configurations.
Apply industry-standard security best practices across systems, networks, and web-facing platforms.
Ensure secure configuration, access control, and data protection policies are enforced across all environments.
Support logging, monitoring, and alerting integrations with centralized systems (e.g., Web Infrastructure & Secure Hosting
Administer hosting environments for corporate and product websites, ensuring availability, performance, and security.
Implement web security layers such as encryption, secure DNS, firewalls, and attack mitigation practices.
Maintain accurate documentation of network topologies, IP schemas, system configurations, and procedures.
Contribute to DR/BCP planning and regularly test backup and recovery processes.
Collaborate with globally distributed teams to support critical projects and service uptime.
Bachelor's degree in Information Technology, Computer Science, or related field.
Relevant certifications (networking, cloud, virtualization, or security) are a plus.
Experience
5+ years of experience in enterprise system and network administration roles.
Strong background in managing modern infrastructure across on-prem and cloud environments.
Experience in network modernization projects including SDN, SD-WAN, or zero trust implementations.
Familiarity with cloud IaaS/PaaS platforms, directory services, and hybrid identity management.
Experience with virtualization, cloud-based workloads, and scripting languages (e.g., Comfortable with monitoring tools, system health checks, and performance tuning.
Self-motivated, eager to learn, and enthusiastic about supporting a global organization
At Nextpower, we are driving the global energy transition with an integrated clean energy technology platform that combines intelligent structural, electrical, and digital solutions for utility-scale power plants. Our comprehensive portfolio enables faster project delivery, higher performance, and greater reliability, helping our customers capture the full value of solar power. Our talented worldwide teams are redefining how solar power plants are designed, built, and operated every day with smart technology, data-driven insights, and advanced automation. Together, we're building the foundation for the world's next generation of clean energy infrastructure.