Electronics Service Engineer

Key Responsibilities:

Maintenance & Repair

Conduct routine preventive maintenance on escalators and elevators as per schedules.

Diagnose mechanical, electrical, and control system faults and perform corrective repairs.

Ensure compliance with safety regulations and manufacturer standards during service.

Troubleshooting & Technical Support

Respond promptly to service calls and emergency breakdowns.

Use diagnostic tools and technical manuals to identify and resolve issues effectively.

Collaborate with technical teams and escalate complex problems as needed.

Customer Service

Interact professionally with clients during service visits, explaining issues and solutions clearly.

Maintain service logs, report findings, and recommend upgrades or replacements.

Ensure customer satisfaction by providing timely and quality service.

Documentation & Reporting

Maintain accurate records of service activities, parts used, and time spent.

Prepare and submit service reports and inspection checklists.

Assist in inventory management of spare parts and tools.

Qualifications:

Diploma or degree in Mechanical/Electrical/Electronics Engineering or related field

Certifications in elevator/escalator technology or safety standards are a plus

Experience:

• 2–6 years of hands-on experience in escalator/elevator installation, maintenance, or repair
• Familiarity with safety standards like ASME A17.1 or local elevator codes

Key Skills:

Strong mechanical and electrical troubleshooting skills

Ability to read and interpret technical drawings and manuals

Good communication and customer handling skills

Willingness to work in shifts and travel to client sites

Basic computer skills for reporting and inventory management