Copywriter and content specialist (english)

At Bluehost, we believe all small businesses deserve the opportunity to succeed online. Our mission is to give small businesses the confidence to think big. We're the all-in-one platform for small businesses to grow online with powerful simplicity, premium performance, smart tools and human support.

Develop High-Quality Content: Create original, reader-friendly instructional guides and help section articles that simplify complex product functions.
Optimize & Enhance Existing Content: Review, update, and refine help articles to align with the latest product features and industry best practices.
AI-Driven Content Creation: Utilize AI-powered content generation, editing, and optimization tools to streamline research, drafting, and proofreading.
Product Research & Testing: Understand product functionality by researching, testing, and identifying potential user challenges, ensuring content preemptively addresses these concerns.
Enhance content clarity with original screenshots, diagrams, and AI- generated visuals whenever necessary.
Editing & Reviewing: Ensure all content is meticulously edited, proofread, and reviewed for accuracy, consistency, and brand compliance before publication.
Content Formatting & Compliance: Convert content into HTML, adhering to standardized writing guidelines, SEO best practices, and brand voice consistency.
Time Management & Deadline Adherence: Efficiently manage multiple content projects, prioritize tasks, and meet tight deadlines without compromising quality.
Continuous Learning & Innovation: Stay updated with the latest AI tools, industry trends, and technology advancements to enhance content strategy and efficiency.
Collaborate & Communicate: Work cross-functionally with product teams, UX designers, and support teams to ensure accurate and up-to-date documentation.
Error Reporting & Quality Assurance: Identify and report product-related bugs, inconsistencies, or content gaps.
Ad-Hoc Responsibilities: Support additional content projects, editorial initiatives, and process improvements as needed.

Proven Experience: 1-3 years of corporate experience in content writing , technical documentation, or a related field, ideally within the tech or SaaS industry. This position is designed for early-career professionals.
Work Experience: Candidates with predominantly full-time or corporate experience are preferred freelance experience may be considered if complemented by strong in-house exposure.
AI Literacy: Familiarity with AI-driven content creation tools (e.g., ChatGPT, Grammarly, Jasper, Surfer SEO) and their application in content optimization.
Strong Writing & Editorial Skills: Excellent command of English grammar, a clear and concise writing style, and the ability to break down complex topics into easily digestible content.
Attention to Detail: Strong organizational and analytical skills to ensure accuracy, consistency, and adherence to brand voice.
Editing & Reviewing Expertise: Strong editing, proofreading, and content reviewing skills to maintain high editorial standards and brand consistency.
Ability to manage multiple projects efficiently, prioritize workload, and meet tight deadlines.
Ability to identify content gaps, suggest improvements, and take initiative in enhancing existing processes.
Flexible & Adaptable: Willingness to adjust to evolving content needs, workflows, and working hours when required.

You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment.
Work-life balance . We're proud of our culture of diversity and inclusion. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally.
Where can we take you We're fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers.