Customer Services Project Manager
Lytegen
We are hiring a customer facing Project Manager with strong US voice and retention experience to manage pre install homeowner communication for a US based solar company.
In this role, you will act as the single point of contact for customers during the critical survey and pre installation phase , ensuring schedules stay intact and customers remain committed through confident, controlled communication.
This is not a support role .
Act as the Project Manager for assigned customers during the pre install phase
Call US homeowners to confirm and reschedule site surveys and installations
Handle frustrated or cancellation prone customers and retain projects before installation
Coordinate internally with operations, scheduling, and field teams
Document conversations and project updates accurately
Ensure projects move forward without customer drop off
Required Experience and Skills
- 3 to 6+ years of experience in US or UK voice process
- Prior experience in customer retention, save desk, escalations, renewals, or high ticket appointment setting
- Experience owning customer communication end to end
- Excellent spoken English with a neutral international accent
- Not back office or non voice
Not basic customer support or script reading
- ...Role Overview We are hiring a customer facing Project Manager with strong US voice and retention experience to manage pre install homeowner communication for a US based solar company. In this role, you will act as the single point of contact for customers during...Suggested
- ...Job Description: Job Title: Growth & Retention Executive/Manager Experience: 1–7 Years Location: Mohali (Work from Office) Job Type: Full... ...We are hiring a Growth & Retention Executive to improve customer engagement, repeat usage, and retention through CRM and lifecycle...SuggestedFull timeWork at officeRelocation
- ...We are seeking a highly professional Customer Retention Coordinator who will play a critical role... ...ensuring a seamless experience throughout the project lifecycle. This is a dynamic position... ...to ensure confidence and continuity • Manage proactive communication to prevent...SuggestedLong term contract
- ...trusted industry partner, the company serves customers in more than 100 locations in over 50... ...roles, data connections, and timelines; manage dependencies with Sales/Support/Product per... ...goals, and ensuring long‑term retention and value expansion. Adoption & outcomes...SuggestedFlexible hours
- ...Description Business Title Senior Manager - Customer Service & Sales Support Global Job Title... ...and implement strategies for customer retention, minimizing churn, and maximizing the... ...function). Six Sigma or GB/Black Belt, Project Management and People management skills...SuggestedWorldwide
- ...looking for a dynamic PR and Community Manager with 3–6 years of experience in public... ...Analyze community metrics (engagement, growth, retention) and present actionable insights.... ...Taste, Ownership, Mastery, Impatience, and Customer Obsession — empower you to lead with creativity...Worldwide
- ...needs. Address client inquiries and concerns promptly and professionally. Resolve client complaints to ensure satisfaction and retention. Respond to client queries via phone or email. Coordinate with internal teams for timely client responses. Maintain...Full time
- ...Job Title: Associate Technical Project Manager Location: Mohali, India Experience: 6 to 7 Years (at-least 2-3 relevant... ...business needs into actionable technical solutions Drive customer satisfaction, retention, renewals, and identify opportunities for follow-up...Long term contract
Rs 3 - 6 lakhs p.a.
...Strong domain expertise in collections or analyst, enabling you to serve as a trusted advisor to clients. Exceptional relationship management skills to build and nurture long-term client partnerships. Effective objection handling to address client concerns confidently...Long term contractFull timeLocal area- ...Description: Global Pre-Sales Operations Manager About the Role The Sales Operations... ...effectiveness. ● Ensure teams meet US customer communication standards and compliance... ...sloppy execution. ● Strong project management and prioritization skills....Full timeUS shift
- ...Job Description: Project Manager Organisation Background Muskaan Dreams is a social impact Ed-Tech nonprot, committed to bridging the digital divide in government schools by empowering teachers with technology so that every student has the opportunity to take advantage...Full time
- ...Nighttime (U.S. Hours – 9:30 PM – 6:30 AM IST) Type: Full-Time, On-site About the Role We’re looking for a high-caliber Project Manager to take ownership of solar projects from contract to completion, ensuring every step in the process moves forward efficiently,...Full timeContract workShift workNight shift
- ...We are seeking a highly structured and execution-focused Project Management Manager to lead cross-functional initiatives, drive operational excellence, and ensure timely delivery of strategic projects across the organization. This role will own end-to-end project governance...
- ...solutions with a strong global clientele. The company specializes in custom software development, product development, outsourcing, and a... ...Role Description This is a full-time, on-site role for a Project Manager specializing in SEO. Responsibilities include managing SEO...Full time
- ...Job Title: Project Manager Location: Mohali (Work From Office) Experience: 4+ Years Industry: Service-Based IT Company Job Description: We are looking for an experienced Project Manager to join our team in Mohali. The ideal candidate will have a minimum of...Full timeWork at office
- ...for a star player who can help us lead our projects and people with empathy, discipline and... ...(Non Negotiable, We work mostly with US customers in EST Time Zone) Key Responsibilities... ...and project schedules Maintains and manage risk repository for all projects...Shift workAfternoon shift
- Job Summary A Project Manager – GIS at Lepton Software is instrumental in overseeing geospatial projects, particularly within the telecom and government sectors. This role demands a blend of technical proficiency, strategic planning, and effective client engagement to ensure...Full time
- ...About The Role We are looking for an experienced Project Manager to lead quality assurance initiatives and ensure the delivery of high-quality software solutions. You will collaborate with cross-functional teams to define project scope, establish quality standards, and...
- ...HIRING AVASO Technology Solutions is currently seeking a Sr. Project Manager . As an AVASO employee, you will be part of a global... ...to ensure a productive and positive working environment. # Customer and User Satisfaction : Ensure that the transition satisfies...Full time
Rs 5 - 8.5 lakhs p.a.
...We are seeking an experienced Project Manager with mandatory hands-on experience in ACH (Automated Clearing House) processes within the financial domain. The ideal candidate will be adept at leading multiple projects simultaneously, ensuring timely delivery, and maintaining...- ...Job Title: Project Manager (Full-time, Onsite) Company: Pansophic Technologies Location: Mohali, India (Full-time Onsite) Experience Required: 5+ years Employment Type: Full-time About the Role Pansophic Technologies is looking for a dynamic and organized...Full timeShift work
- Customer Success Executive Start Date Starts Immediately... ...early applicant About the job Client Success Executive Project Management Location: Mohali Sector 67, Punjab Shift: US Shift...Local areaImmediate startUS shiftShift work
Rs 5 - 8.5 lakhs p.a.
...We are seeking an experienced Project Manager to plan, initiate, and manage end-to-end software or IT projects. The ideal candidate will be a highly organized professional who can define project scope, coordinate teams, and ensure projects are delivered on time and within...Rs 8 - 15 lakhs p.a.
...Job Description: Project Manager – Intelligent Automation Department: Intelligent Automation Employment Type: Full-Time Experience Required: 4-7 Years ( PM Exp-Min 3 years) Role Type: Client-Facing & Internal Operations. About the Role: We are looking for a sharp...Long term contractFull time- Position Title: Project coordinator Position Summary The Project Cordinator is accountable for the successful delivery of assigned projects through disciplined execution of project management fundamentals. This role manages the core delivery pillars: process governance...Hybrid work
- ...becoming your best professional self. The opportunity : Senior Project Consultant-GOV-SaT-SaT - TCF - Infrastructure Advisory -... ...Water waste & Sanitation, Power & Utilities and Public Finance & Management. SaT - TCF - Infrastructure Advisory : Strategy and Transactions...For contractorsPrivate practiceLocal areaImmediate start
- ...Job Title: Business Analyst/Project Manager Experience: 4+ Years Location: Mohali / Jaipur / Pune Employment Type: Full-Time Job Description: Key Responsibilities: We are seeking a dynamic and detail-oriented Business Analyst / Project Manager with over 4...Full time
- ...teach experienced, confident individuals to join us as Project Coordinators. The primary role is to manage various verticals of the incentive scheme. Coordinate... ...complete the task Resolve queries raised by end customers Qualifications Great educational background...Work at officeAfternoon shift
- ...building a culture of execution centered on customer obsession, collaboration, ownership and... ...looking for a Senior Technical Success Manager (Sr. TSM) to join our team. This is a... ...for web and email security implementation projects Act as the dedicated liaison for gold...Long term contractHybrid workWork at officeLocal area
- ...succeed at every stage of the sales funnel and customer journey. Through tailored software... ...district for a Search Engine Optimization (SEO) Project Coordinator. The role involves overseeing... ...and implementation of SEO strategies, managing SEO campaigns, performing keyword...Full time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Services Project Manager. Be the first to apply!

