Product Designer (hybrid or remote)

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Docusign's Product-Led Growth UX Design team is seeking an enthusiastic, multifaceted Product Designer to lead design and experimentation across commerce and product experiences. We are specifically looking for a designer with a strong background in complex SaaS management or administration tools to help shape the experience for millions of global customers. In this role, you will lead end-to-end design work, ranging from initial vision and architecture to UI, visual, and motion design. Finally, the ideal candidate adeptly balances business needs with user-centered solutions while navigating ambiguous circumstances to deliver the best possible customer experience.
Manager, Product Design.
Own and contribute to the end to end design of a wide variety of high impact commerce and product experiences
Help develop the next generation of agentic and AI experiences while leveraging AI tools to ideate and increase your productivity
Sketch, wireframe, and prototype to turn concepts into high-fidelity designs and design systems
Produce visually compelling end to end experiences that fit seamlessly within the broader brand context
Drive qualitative research with research partners to better understand your customers, to validate the direction of your design work, and to supplement quantitative data
Use analytics data to constantly validate, improve, advocate for, and measure the success of your work
Use competitive analysis and industry standard best practices to identify new user experiences that will deliver value to our customers
Drive design reviews and vision discussions with stakeholders, actively managing live feedback to align on direction and ensure design quality
Work closely with your design team peers through regular critique, project collaboration, and mentorship
Work closely with both the marketing and product design teams to build cohesive end to end customer experiences
Work in close partnership with our product managers to help define the project roadmap and execute on project requirements and business objectives
Work with our engineering teams to provide guidance and ensure the quality of the implementation of your work
Collaborate with writing and content partners to ensure messaging aligns with go to market strategy and ensures coherence across existing surfaces
Work with customer support partners to help identify potential problems and project opportunities
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
BA/BS degree or equivalent work experience

• 3+ years of user experience (UX) design work
• Experience with design and prototyping tools like Figma as well as AI tools like Vercel or Claude
• A portfolio (with password) of work demonstrating strong systems design skills and innovative work to be considered for this position
• UX Design in a SaaS, and/or B2B or B2C commerce platform experience

Strong data driven design, user research, storytelling, and prototyping skills
Specialization in designing complex SaaS finance, billing, or administration experiences
Know and use current web standards for desktop and mobile
Clean design aesthetic with a strong eye for layout, color, and typography
Ability to communicate design ideas persuasively and concisely
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [HIDDEN TEXT].
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [HIDDEN TEXT] for assistance.