Assistant Manager (Restaurant) (2 years relevant experience required)
FAIRMONT
Your Fairmont Journey Starts Here:
Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
Ensure correct grooming standards are followed at all times
Responsible for the smooth operation of the outlet
Follow up on all financials, LQA, Forbes and TrustYou targets
Is aware of the daily, monthly and yearly financial targets
Actively and actively contributes towards the achievement of financial targets
All issues and negative guest feedback need to be properly reported on Glitch system
Following up on opening and closing checklists
Maintains the HACCP & FIFO standards as required by the regional governing body
Handle financial procedures according to guidelines set by the finance department
Responsible for linking all facets of service, cuisine and entertainment
Assume the responsibility of daily operations
Handles security incidents, guest complaints with confidence and in a professional manner and reports it timely manner to the direct supervisor
Assist daily briefings for all staff prior to commencement of shift
Should be creative, confident and prepared to think outside of the box
Following the personal development plan set by the direct supervisor
Ensure the operational inventory is always accounted for and in immaculate condition
Ensure the outlet is maintained at the highest levels
Create opportunities for upselling products
Develop the direct team to strive for excellence
Inspires heartists to create a flow of new and ‘improved’ ideas
Follow Hotel Evacuation Policy in case of an Emergency
Ensure awareness and delivers the optimum levels of service and guest satisfaction
Establish and maintain effective communication across all divisions
Lead by example through a passionate, hands on approach
Assist with collecting information for the monthly P&L review
Qualifications
- 2-3 years’ experience as a leader preferably in a fast paced luxury property
- Excellent knowledge in Food & Beverage including bar operations.
- Computer literacy an added advantage and previous use and mastery of point of sale system required
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Service focused personality with strong interpersonal and problem solving abilities
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collaboratively as part of a team
Additional Information
Our commitment to Diversity & Inclusion :
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
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