Associate/Senior Administrator

The Senior Associate, DAM Admin. is responsible for the creation, validation, tagging, and governance of digital assets and associated metadata within Amgen's Global Digital Asset Management (DAM) platform (AGP). This role ensures the integrity, accuracy, and synchronization of key marketing data—including Key Messages (KM), Adoption Ladder & Barrier (AL&B) frameworks, and other content attributes across systems. The role also supports content retrieval, image sourcing, and system coordination to enable compliant, efficient reuse of assets globally.
Asset and Metadata Management
Ensure completeness and accuracy of information across brands, countries, and CRM integrations.
Tag digital assets (e.g., Maintain governance standards for metadata taxonomy, tagging accuracy, and DAM policies.
Support reporting needs for Brand and Content Production teams to identify and leverage existing assets efficiently.
Coordinate with Regulatory team to recover or archive expired or missing assets within defined SLAs.
Partner with Brand, Content Production, external agencies and other stakeholders to align on asset workflows, metadata requirements, and data integrity.
Raise and track ISM tickets for new asset creation or synchronization issues.
Troubleshoot system or data errors in collaboration with regional DevOps and CRM teams.
Bachelor's degree in information management, Library Science, Digital Media, or related field.

• 3–5 years of experience in Digital Asset Management, metadata operations, or library sciences.
• Strong working knowledge of Veeva Vault, CRM systems (e.g., Salesforce), and DAM platforms (AGP or equivalent).
• Demonstrated attention to detail, data accuracy, and content governance.
• Experience managing multiple priorities in a global or matrixed organization.