UX UI Designer

Strategic Focus
Work collaboratively with Product and clients to understand business objectives and articulate product vision through effective and efficient experience design.
Keep updated on products and trends.
Translate concepts into service blueprints, customer and user journeys, wireframes, prototypes, and high-fidelity designs.
Operational Management
Understand product specifications, and technical and business requirements.
Understand user psychology and define user requirements.
Conduct concept and usability testing and gather feedback.
Create personas through user research and data.
Define the right interaction model, define experience metrics, and evaluate success.
Develop task flows, wireframes, and prototypes based on user needs.
Find creative ways to solve UX problems (e.g., usability, accessibility, findability).
Own the end-to-end design process.
Keep abreast of competitor products and industry trends.
Identify opportunities to optimise existing user interfaces.
Communicate design ideas and prototypes to technical and delivery stakeholders.
People Leadership
No direct people management.
Ability to assemble and facilitate/lead virtual teams through design lifecycle.
Governance & Risk
Identify and consider risk and security impacts of designs.
Follow relevant design governance processes.
Develop accessible designs to comply with WCAG 2.1 Level AA.
Experience & Personal Attributes
Experience:
Proven experience in UX/UI design (minimum 3 years).
Experience in financial services.
Ability to manage design activities, deliverables, timelines, and deadlines.
Strong experience in interaction design and human-centred design methodologies.
Proficient in design software (Figma preferred).
Knowledge of HTML/CSS.
Experience collaborating with a variety of stakeholders across product, development, and project management to successfully go from early-stage product discovery to deployment.
Ability to produce designs of varying fidelity appropriate to delivery stage.
Workshop facilitation experience (highly regarded).
Experience working with design systems.
Qualifications:
~ Qualifications in Design, Computer Science, Engineering, or a related field.

Personal Attributes:
Problem-solving aptitude.
Analytical mind with business acumen.
Excellent communication skills, both written and oral.
Ability to present designs to stakeholders and justify design decisions.