Area Collections Manager

We are seeking an Area Collection Manager to assemble and lead a team of committed collection professionals. You will be responsible for effectively managing debtors and non-performing assets ( NPAs ) while ensuring the team delivers high-quality customer service. This role requires a focus on enhancing portfolio performance and a strong ability to inspire and mentor your team to achieve their full potential. Roles & Responsibilities:

Team Leadership: Assemble and inspire a team of committed and aspirational location managers, motivating them to perform to the best of their abilities.

Debtor Management: Effectively manage debtors and non-performing assets (NPAs) within your assigned area or region through your team.

Customer Service: Ensure your team provides high-quality service to customers during the collection process.

Portfolio Performance: Focus on enhancing overall portfolio performance and improving key metrics in your area or region.

Skills Required:

Proven experience in a managerial or supervisory role, with a strong background in financial services or credit management.

Strong leadership, communication, and people management skills.

Demonstrated experience in portfolio and team performance improvement.

An analytical and problem-solving mindset with a focus on execution.

Familiarity with credit policies, NPA control measures , and regional compliance.

QUALIFICATION:

Bachelor's degree in Business, Finance, or a related field.

An MBA is preferred.