Innovation Architect - Security

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters The future of cybersecurity starts with you.

The Customer Value Architect serves as a key partner to sales and customers, driving customer onboarding, Falcon Flex adoption, activation, and platform value realization while minimizing churn and contraction. Delivers tailored, high-impact value proposals to prospective and existing accounts, and post-investment Executive Business Reviews that address our clients' unique cybersecurity needs. Partners with direct sales staff in the expansion of sales within existing and/or new accounts via the new adoption or expanded use of Falcon Flex, while building relationships with key decision makers.
Conduct business value analyses to demonstrate ROI and financial impact.
Proactively identify and remediate risks to customer success and value realization
Drive strategic Flex adoption and planning across enterprise accounts
Partner with customers to develop and execute adoption roadmaps aligned with their Security objectives monitor and analyze Flex usage patterns to identify risks and opportunities
Routinely sell-to and interact with executive-level customer decision makers, to include CXO levels.
Typically assigned to large Enterprise account segmentation or equivalent at this level.
Ability to travel as needed to customer and/or internal meetings/events.

Holds advanced, wide-ranging experience and uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
Expert-level presentation, customer service, financial/business acumen, and negotiation skills at all levels of customer engagement.
Complete, 'big-picture' understanding of the business and technical contexts of key accounts.
Driven, self-starter who exudes leadership on account set and compels others to get on board.
Fully functional knowledge of sales methodologies, techniques, and the sales lifecycle of security software solutions, software business value concepts, and the company's products
BA/BS or equivalent educational background is preferred.
Minimum 8+ years of relevant professional experience.
Strong financial acumen with ability to calculate and communicate ROI metrics
Experience with flexible licensing models
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
We support veterans and individuals with disabilities through our affirmative action program.

The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

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