Claims Handler - Property Insurance

The North America Claims (NA Claims) team manages timely and accurate claims reporting across most of the lines like Auto liability and property. They coordinate closely with the Claims Advocate Group (CAG) carriers and clients to log claims in EPIC report loss to insurers gather evidence and communicate key claim updates.
Operating under strict service line agreement the team ensures all claims are actioned within 24 hours urgent items are prioritized and quality standards of 95% are consistently met. Through structured processes and strong stakeholder collaboration North America Claims helps deliver clear efficient and reliable claims handling for North America & Canada based clients
To administer the claims notification process. Responsible for management of activities/transactions in the claims notification process.
Claims Reporting & Evidencing:
Procuring Claim related information (claim number and adjustor information ) from the underwriters and relaying it to the client
Evidencing of claim related information and addressing the received queries in liaison with the Claims Advocate Group
Key Performance Indicator Management:
Deliver as per the Key Performance Indicators (KPIs) defined for the role. To always maintain set s ervice level accuracy/quality t urnaround time standards prescribed by the business unit.
Complete ad-hoc tasks as directed by Team Leader.
Operations Management/Operational Effectiveness
Graduate or Post graduate in any stream

Experience:
~ Preferred 1-3 years of experience in Insurance/Claims domain

Passionate about quality
GoodworkingknowledgeofMicrosoftofficeparticularlyWord&Excel
Stage 1: Online application and recruiter review
Stage 2: Pre-recorded video interview
Stage 3: Live video or in person interview with hiring manager and team
Were committed to equal employment opportunity and provide application interview and workplace adjustments and accommodations to all applicants. Required Experience: