AWS Systems Admin
Responsibilities:
Must have basic knowledge of Microsoft Azure and Office 365
Install/configure software, Antivirus, and hardware
Laptop preparation for end users
Hands-on experience with different operating systems like Windows, Linux, and Mac
Expertise in administering Linux servers in a virtualized environment (KVM)
Antivirus server administration skills
Knowledge of MDM (Mobile Device Management) solutions such as Kandji, JAMF, Intune, and Kaseya
Troubleshoot hardware and connectivity issues in environments running various Operating Systems such as Windows, Linux, VMware, ESX, etc.
General knowledge of Networking concepts and basic Storage concepts like RAID, SAN, NAS, iSCSI protocol
Strong analytical/logical troubleshooting for resolving hardware issues
Knowledge of different operating system log files supported on servers (Windows, Linux, VMware)
Mandatory experience with physical servers
Basic knowledge of Shell scripting and Windows PowerShell
Hands-on experience with video conferencing devices and managing organizational events
Troubleshoot issues and outages
Effectively interface with remote teams
Ensure security through access controls, backups, and firewalls
Perform daily system monitoring, verifying the integrity and availability of all resources for global users
Coordinate with different vendors regarding any service/support for internal IT
Willing to work in a 24/7 work environment
Strong communication skills (both verbal and written in English)
High-level problem-solving skills
Must have worked with a ticketing tool
Requirements:
Skills / Expertise:
Ability to exercise judgment within procedures and practices to determine appropriate action
Sense of urgency and ability to manage and prioritize multiple work requirements to meet deadlines
Must be self-managed, responsive, and dedicated to customer support
Ability to work both independently and in a team environment
Work Experience:
~3-5 years of experience in System Administration
Education:
MCA/B.E./Graduate in Information Technology, Computer Science, or a related discipline
Professional certifications such as Microsoft, AWS, or Red Hat are a plus
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