Relationship Manager - Bank

About Retail Lending:
The Retail Lending department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the Rural lending business of the bank
Relationship Managers (RM) are responsible to get customers for the bank and explore new business opportunities. Ensure achievement of the Topline Business Targets by sourcing business through channel teams (ASL, DSA), building and nurturing relationships with the bank branches and by cross-selling other products
Conduct sales promotion activities through DSA and Sales Executives in open market and improve relationships through expos and events, various activities etc
Ensure key customer satisfaction through customer service of the highest quality
Liaise with various departments within the system (Credit/Operations etc) to ensure smooth process flows
Improve relationship with branches and monitor the performance of ARMs and deepen the relationship with existing clients
Conduct training for Sales executives and Direct Selling Agents (DSA) on selling/product
Create a performance oriented environment through effective team management, leading to high employee motivation and productivity
Graduation/ Post-Graduation from a recognized institute

Good communication (both verbal and written) skill in both English and the local language
Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment
#Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply'