Shift Service Engineer
Job Title: Embedded Engineer (Service Engineer)
Number of Positions: 1
Location: Customer Site
Roles & Responsibilities
Attend day-to-day service calls at customer locations for MPS units used in End-of-Line (EOL) operations
Diagnose, repair, and troubleshoot MPS units efficiently
Perform root cause analysis (RCA) for failures and implement corrective actions
Identify and recommend required spare parts for repairs
Execute scheduled preventive maintenance (PM) activities to minimize breakdowns
Handle customer interactions and resolve complaints in a fast-paced environment
Ensure adherence to service timelines and quality standards
Work in a rotational three-shift environment as per business requirements
Key Requirements
Hands-on experience in repair and maintenance of MPS 7 units is mandatory
Prior experience working in automotive manufacturing plants (shift-based environment preferred)
Strong customer-handling skills with the ability to manage and resolve issues promptly
Experience with SIDIS PRO system for End-of-Line operations
Exposure to similar systems (e.g., DSA) will be an added advantage
Basic knowledge of SIDIS programming is required
Understanding of PLCs and Drives will be an added advantage
Qualifications
BE in Electronics or Diploma in Electronics
3–4 years of relevant experience in a similar role
Strong expertise in card-level repair is essential
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