Customer Service - Engineering
Ge Healthcare
All resources, and logistics required to perform services and maintenance activities on customers' predominantly on Ultrasound/ CT/MRI / Cathlab & Patient care equipment. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well-defined operations framework. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Electronic/Mechanical: Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts
Installation: Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE HealthCare Service Quality Policy Statement
Quality Specific Goals
Aware of and comply with the GE HealthCare Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
Complete all planned Quality & Compliance training within the defined deadlines
Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization. Identify and report any personal quality or compliance concerns immediately to the Quality Organization
Ensure completion of all field modifications instructions (FMI's) within prescribed timeframe
Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible
BE or Diploma in Electrical/ Electronics/ Instrumentation/Biomedical or equivalent.
- 2+ years of relevant experience in field services
- Proficiency in English and Computer Skills
- Base location- Kerala State with flexibility to relocate near the site which could be outskirts of city and travel within region – India & South Asia
- Inclusion and Diversity
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
GE HealthCare will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Relocation Assistance Provided: No
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