Immediate Spa Therapists

Safety and Security
Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
Complete appropriate safety training and certifications to perform work tasks.
Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS).
Maintain awareness of undesirable persons on property premises.
Policies and Procedures
Follow company and department policies and procedures.
Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
Protect the privacy and security of guests and coworkers.
Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
Speak to guests and co-workers using clear, appropriate and professional language.
Quality Assurance/Quality Improvement
~ Comply with quality assurance expectations and standards.

Stand, sit, or walk for an extended period of time or for an entire work shift.
Visually inspect tools, equipment, or machines (e.g., Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations.
Answer questions about services available in the spa/salon to assist individuals in selecting a service.
Provide Spa/Salon Services
Offer guests amenities such as water, juice, or heated neck pillows.
Promote and sell spa/salon services.
Maintain Spa/Salon Environment
Maintain appearance of spa/salon locker room and lounge areas by picking up and cleaning as needed throughout shift.
Secure supplies and equipment at the end of each shift.
Stock towels, linens, supplies, and amenities for guests in the spa/salon locker room, lounge areas, and hospitality stations.