Facilities Coordinator (Customer Service)

Job Responsibilities: Leading Daily Facility Operations:

Manage daily client activities for the assigned property or facility.

Implement building procedures and performance measures to ensure compliance.

Improve on-site operations by promoting best practices and developing better processes.

Ensure property safety through adherence to health and safety standards.

Client Relationship Management:

Build strong relationships with clients to ensure their expectations are met.

Serve as the main point of contact for facilities-related concerns.

Contract and Budget Management:

Take charge of the site's budget, accounting, and financial operations.

Coordinate with vendors and suppliers to ensure compliance with procurement processes.

Ensure vendors deliver quality work within the scope of the contract and budget.

Team Leadership and Development:

Support team growth and development through training and coaching.

Foster a culture of collaboration, cooperation, and performance excellence.

Ensure a motivated team with strong trust and work ethics.

Requirements:

~ Facilities Management Experience:

• 6 to 8 years of experience in facilities management or related fields.
• SCEM certification, knowledge of occupational safety, and exposure to life sciences environment is a plus.
• Strong background in contract management, budget supervision, customer service, and stakeholder engagement.

Analytical and Interpersonal Skills:

Strong problem-solving skills with a focus on quantitative methods and holistic approaches.

Goal-oriented with expertise in health and safety requirements, vendor management, and property technical systems management.

Excellent verbal and written communication skills.

What JLL Offers:

Support to help you realize your full potential in an entrepreneurial and inclusive work environment.

Empowerment of your ambitions through a comprehensive Total Rewards Program, competitive pay, and benefits package.