Senior Software Development Engineer - Platform Engineer (Remote Working)

All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified.

Do you enjoy solving challenging problems using the latest technologies within a great team Is knowing your work will be highly visible and mission critical a key component for the next step in your career At JumpCloud, we're looking for best-in-class talent to help define the future of modern identity and device management from the ground up.

About the Role: JumpCloud is looking for an experienced Senior Software Engineer (L4) to join our growing Security Engineering organization.
You will be a key technical leader in building the next generation of our active defense platform—ingesting high-volume risk signals, analyzing threats in real-time, and automating the response to stop attacks. This role sits at the intersection of Distributed Systems, Data Engineering, and Cybersecurity . You will bridge the gap between 'Raw Data' and 'Actionable Intelligence,' building the infrastructure that powers our future Machine Learning models and empowers SOC analysts to hunt threats.Architect the services that consume data from our risk engine (Kafka) and determine the appropriate system response in milliseconds. Think Like a SOC Analyst' : You will design API responses and data structures that provide deep context (scores, lineage, threat details) so IT Admins can investigate incidents without guessing
Prepare the Runway for ML: Utilise Machine learning concepts to harness the inhouse data to build solutions for IT Admins.
You will define SLIs/SLOs, manage database performance (Postgres/Redis), ensure high availability, and perform upgrades to keep up with modern security best practices
Partner with the Platform Engineering team to define data contracts. You will help shape the future of our Identity Management services roadmap by participating in planning conversations with Product Managers

8+ years of backend software development experience

• Expert Proficiency in Go (Golang) : You understand concurrency patterns, memory management, and how to build services that scale
• Proven experience building systems that consume and produce messages via Kafka, Kinesis, or SQS
• Experience with Apache Flink or Spark Streaming
• Database Fluency: Experience modeling data in both Relational (Postgres) and NoSQL (Redis/DynamoDB) stores
• Cloud Native: Deep experience with AWS services (Lambda, ECS/EKS) and Infrastructure-as-Code (Terraform)
• ML Infrastructure Interest : You don't need to be a Data Scientist, but you have a working interest in MLOps or Model Serving. You are excited about building the 'pipes' that put ML models into production

Bonus Points:
Experience building tools for Security Operations Centers. Exposure to authentication standards (OAuth, OIDC, SAML) or experience building logic for Fraud/Risk engines
Experience integrating with third-party threat feeds (e.g., JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts don't go unaddressed.

Language: JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.

You'll work with amazing talent across each department who are passionate about our mission. To us that means creating ' human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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