Business Development Manager (CRM)

About the Role: The Business Development Manager (Hotels - Bangalore) will play a crucial role in establishing and maintaining robust partnerships with hotels in the Bangalore region. This role involves strategic negotiations, active market analysis, and engagement with hotel partners to ensure competitive pricing, optimal availability, and excellent service standards.
Strategic Partner Acquisition: Proactively identify and engage potential hotel partners, expanding our network in the region.
Contract Negotiation: Performance Optimization: Monitor and enhance partner performance through regular analysis and strategic advice.
Market and Competitive Analysis: Keep abreast of market trends and competitor strategies to inform and adjust our approach.
Partner Training and Support: Provide ongoing training and support to hotel partners, ensuring they are proficient in using our platform and tools.
Quality Control: Maintain high standards of partner compliance with our service quality and guest experience expectations.
Regular Visits and Relationship Building: Conduct regular visits to partner hotels to strengthen relationships and gather insights.
Performance Reporting: Generate detailed reports and provide constructive feedback to partners based on performance metrics.
Educational Background: Masters degree in Business Administration or a related field from a recognized institution.
Professional Experience: 3-5 years of relevant experience in hotel contracting, business development, or B2B sales in the travel and hospitality industry.
Comprehensive understanding of the hotel and travel industry, particularly in the Bangalore market.
Analytical Skills: Strong capability in data analysis and decision-making based on market insights.
Tech Savviness: Proficiency in MS Excel and CRM systems to manage data and relationships efficiently.