Senior Manager, Technical Program Management
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
As a Senior Technical Program Manager within the Product - Engineering Platform organization at Qualys, you will drive the execution of critical platform-wide initiatives focused on stability, scalability, reliability, and operational excellence. Platform Program Planning & Execution
Define and own platform-wide programs that improve system stability, performance, scalability, and availability.
Act as the central coordination point between Platform Engineering, Infrastructure, SRE, Product Management, and multiple product engineering teams.
Platform Stability, Risk & Dependency Management
Proactively identify risks and dependencies impacting platform stability and availability; Drive root cause analysis (RCA) and follow-through for platform incidents, ensuring corrective and preventive actions are tracked to completion.
Translate technical risks, outages, and architectural constraints into clear business impact and prioritization recommendations.
Define platform KPIs and success metrics, including availability, performance, reliability, deployment health, and operational toil.
Design, automate, and maintain dashboards using tools such as JIRA, Confluence, Tableau, APIs, SQL, or Python.
Provide concise, data-driven status updates and executive-ready reporting on platform health and delivery progress.
Configure and optimize program and execution tooling (JIRA, Confluence, Salesforce as applicable) to support platform-scale delivery.
Drive adoption of consistent execution standards, Agile practices, and release governance across platform and product teams.
Documentation & Knowledge Management
Bachelor's degree in Computer Science, Engineering, or a related technical field.
- 8+ years of experience in Technical Program Management or Project Management within engineering-driven organizations.
- Strong understanding of distributed systems, platform engineering concepts, and the software development life cycle (SDLC).
- Hands-on experience with Agile methodologies and engineering execution tools (JIRA, Confluence, etc.).
- Excellent stakeholder management, communication, and leadership skills.
- Experience supporting large-scale platforms serving multiple products or services.
Familiarity with SRE concepts, reliability engineering, incident management, and operational readiness.
Ability to query data and generate insights using SQL and/or basic scripting (Python).
Experience driving platform optimization initiatives such as performance tuning, capacity planning, or tech debt reduction.
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