Senior Site Reliability Engineer - Platform Engineering

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a Senior Site Reliability Engineering to strengthen our platform reliability and observability capabilities. You will own the design and operation of monitoring infrastructure — including Datadog APM, alerting, and distributed tracing — across Kubernetes-based microservices on AWS. The role spans backend engineering and SRE practice in roughly a 65/35 split, with direct involvement in CI/CD integration and observability automation. You will also support internal teams in adopting monitoring best practices as we modernize our R&D platform.

WHAT YOU WILL DO

• Design, build, and maintain scalable backend and platform components;
• Implement and manage observability solutions across distributed systems;
• Configure dashboards, alerts, and APM for tracing, metrics, and logging;
• Monitor and improve system reliability, scalability, and performance;
• Deploy, operate, and maintain services in Kubernetes environments;
• Integrate observability tools into CI/CD pipelines and cloud infrastructure;
• Automate monitoring and operational workflows using scripting;
• Provide operational and training support for observability platforms, especially Datadog;
• Collaborate with engineering teams to improve system visibility and reliability practices.

MUST HAVES

• 4+ years of experience with Python, Node.js, or Java;
• Hands-on experience with API integrations;
• Strong experience in Kubernetes environments;
• Experience with Datadog or similar tools such as Prometheus and Grafana;
• Ability to configure dashboards, alerts, and APM;
• Experience monitoring containerized and microservices architectures;
• Hands-on experience with AWS;
• Experience integrating observability tools into cloud environments;
• Experience with CI/CD integrations for observability;
• Ability to automate monitoring and operational tasks using scripting;
• Upper-intermediate English level.

NICE TO HAVES

• Experience owning and operating an internal engineering platform, especially observability platforms;
• Demonstrated ownership of reliability, scalability, and performance;
• Ability to proactively lead maintenance and platform improvements;
• Experience installing and configuring Datadog agents and integrations;
• Experience managing API keys and secure configurations;
• Experience managing user roles and access controls;
• Familiarity with Go (Golang);
• Experience with additional observability tools such as New Relic, Dynatrace, Elastic Stack, or Splunk.

PERKS AND BENEFITS

• Remote work & Local connection: Work where you feel most productive and connect with your team in periodic meet-ups to strengthen your network and connect with other top experts.
• Legal presence in India: We ensure full local compliance with a structured, secure work environment tailored to Indian regulations.
• Competitive Compensation in INR: Fair compensation in INR with dedicated budgets for your personal growth, education, and wellness.
• Innovative Projects: Leverage the latest tech and create cutting-edge solutions for world-recognized clients and the hottest startups.