Customer Relationship Manager - English speaking
DotMik Software Pvt Ltd
We Are Hiring – Customer Relationship Manager (CRM)
DotMik Software Pvt. Ltd. is seeking a dynamic and result-oriented Customer Relationship Manager with at least 2 years of experience in the Payment Gateway, Fintech, or Travel industry. If you have a passion for building long-term client relationships, converting leads into active business, and understand the B2B ecosystem well — we want to hear from you!
Identify, connect with, and approach new B2B clients relevant to the fintech and travel domain
Conduct effective cold calling, warm calling, and proactive follow-ups with potential clients
Schedule and attend physical meetings across Delhi/NCR and conduct digital meetings (Zoom/Google Meet) with remote clients
Explain our services like Payment Gateway, Payout APIs, CMS, and Travel APIs in detail to prospective clients
Handle end-to-end client onboarding, including documentation, account setup, and technical coordination
Manage and nurture relationships with existing customers, ensuring consistent support and retention
Maintain accurate lead records, follow-up logs, and update CRM systems regularly
Minimum 2 years of relevant experience in Fintech / Payment Gateway / B2B Tech Sales
Strong understanding of Payout systems, CMS, digital payment solutions, and/or Travel API platforms
Proven ability to communicate professionally via phone calls, emails, and in-person meetings
Comfortable with both in-office work and field visits when required
Excellent verbal and written communication skills in English and Hindi
Graduate in any stream (MBA in Sales/Marketing/Finance is a plus)
Job Type: Full-time (Work from Office)
Working Days: Monday to Saturday
Salary: Based on experience and will be finalized after the interview
Job Location: Office-based – Prem Nagar, Najafgarh, New Delhi – 110043
Call/WhatsApp: View phone number on foundit.in
Join DotMik Software and be part of a growing fintech company shaping the future of digital payments and B2B solutions.
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