Facility & Client Services Manager

Job Description - Facilities Manager

Act as the single point of contact for the delivery of facilities management services to the client

Manage the delivery of the facilities management services to the client's facilities under JLL's management.

Develop and maintain a detailed understanding of the client's business and the implications for JLL's service delivery.

Liaise regularly with the client on facilities management issues

Drive client-specific initiatives such as savings targets, energy management, benchmarking, sustainability, etc.

Manage the teams to ensure the maintenance and upkeep of the facilities.

Assist the client with the development of the property budgets and forecasts in accordance with the financial timetable.

Prepare a regional monthly management report to the satisfaction of the client.

Be responsible for the management of the team e.g. recruitment, performance assessment etc.

Actively manage the professional development of all direct reports.

Prepare and implement a Succession Plan for the country account.

Relationship management and liaison with Client business managers, Building Management.

Act as the single point of contact for the delivery of facilities management services to the client

Develop and maintain a detailed understanding of the client's business and the implications for JLL's service delivery.

Liaise with the respective countries in addressing specific regional and local activities.

Manage the delivery of the facilities management services to the client's facilities under JLL's management.

Liaise regularly with the client on facilities management issues.

Implement regional JLL initiatives such as Mandatory Account Deliverables (MAD), Ops AIDE Audit, training programs and other initiatives as appropriate.

Drive client specific initiatives such as savings targets, energy management, benchmarking, sustainability, etc.

Manage the teams to ensure the maintenance and upkeep of the facilities.

Assist the client with the development of the property budgets and forecasts in accordance with the financial timetable.

Prepare a regional monthly management report to the satisfaction of the client.

Be responsible for the management of the team e.g. recruitment, performance assessment etc.

Actively manage the professional development of all direct reports.

Prepare and implement a Succession Plan for the country account.

Relationship management and liaison with Client business managers, Building Management.