Technical Project Manager - IT Services

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what's right.

We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive.

Experience a workplace where you're encouraged to be yourself, supported to succeed, and inspired to keep learning. Founded in 2006, the Gallagher Center of Excellence (GCoE) upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers.

The Technical Manager, Gallagher Benefit Services (GBS) should be able to manage large teams and provide day-to-day supervision to the technical leads and their teams for merger integration tasks and data analytics operations. Be able to maintain good relationship with all stakeholders, demonstrate excellent knowledge of client's requirement, ask relevant questions and gather project related information. Good experience in handling team of 10 to 15 members and providing managerial oversight and guidance.

Proactively manage integration project plan(s) to deliver them in-scope, on-time and on-budget while enforcing checkpoints and managing and documenting change-control efforts

Maintain an objective, fact-based perspective while overseeing projects. Encourage teams to promote project status transparency and proactively recommend opportunities to improve and support better project outcomes

Review the quality of work completed with the project team and various work streams on a regular basis to ensure the work meets integration standards

Ensure support organizations are prepared with properly documented instructions, workflows and job aides for a successful transition to ongoing/business as usual

Ensure that integration activities are completed on-time, within budget and at the required level of quality as defined by project sponsors.

Offshore coverage Service Level Agreement (SLA) requires that this resource work until 1:00 pm CT

Communication & Change Management

Develop project status reports that accurately reflect the project achievements, risks and issues for all key stakeholders, including organizing and facilitating Project Steering Committees

Promote use of project team shared sites or dashboards to ensure that all project management information is appropriately documented, secured and available to team members

With each project, document lessons learned and develop improvements that can be moved to established repeatable processes for the future

Make recommendations to senior leadership and other divisional stakeholders on how to develop systems, processes, and approaches that improve the integration experience and increase program effectiveness.

Azure Data Factory

Azure Data Lake

Azure Data Studio

Azure DevOps

Azure Synapse Analytics (Dedicated

SQL

/Serverless Pools)

MS SQL Server Management Studio (SSMS)

MS SharePoint

SQL

Microsoft Dynamics 365

Salesforce Data Loader

Salesforce UI

Salesforce Workbench

Experienced in data profiling and data quality assessment tools

Experienced in data integration and ETL processes, including data ingestion, transformation, and loading data into GBS systems

Familiarity with ETL Metadata Driven Frameworks

Strong analytical and problem-solving skills, with the ability to analyze complex data

Experience in resolving day-to-day challenges and providing alternative solutions

Goal Setting and mentoring experience is a must

Abide company policy and ethics

Innovate, Enhance existing projects

Training and Supporting team members on technical and non-technical skills

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Medical Insurance and Parental Medical Insurance

Accidental Insurance and Life Insurance

Retirals - Employee Gratuity, Future Service Gratuity benefit - Group Term Life, Employee Provident Fund, National Pension Scheme

Flexi Benefits Plan – Tax Savings Plans

Annual Leave/ Maternity & Paternity Leave/ Additional paid ML, Mental Health Day

Employee Wellness Programs

Training programs

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.