Desktop Engineer (Technical Support)
Description We are looking for a Desktop Support Engineer with 2-4 years of experience to join our team. The ideal candidate will have a strong technical background and the ability to troubleshoot and solve complex problems quickly and efficiently.
Responsibilities
Provide technical support and troubleshooting assistance to end-users
Install, configure, and maintain hardware and software on desktops and laptops
Resolve network connectivity issues and troubleshoot network problems
Maintain and update inventory of hardware and software
Assist with the setup and configuration of new equipment and software
Provide training and support to end-users on new technologies and software
Ensure compliance with company policies and procedures
Maintain accurate and up-to-date documentation
Skills and Qualifications
- 2-4 years of experience in desktop support or a related field
- Experience with Windows and Mac operating systems
- Experience with Microsoft Office Suite
- Strong knowledge of networking protocols and technologies
- Experience with remote desktop support tools
- Excellent communication and customer service skills
- Ability to work well in a team environment
- Ability to prioritize and manage multiple tasks simultaneously
- Bachelor's degree in Computer Science or a related field preferred
Vacancy posted a month ago
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