Customer Service Executive (m/f/d)
Rs 2.5 - 4.5 lakhs p.a.Job Overview: We are actively hiring enthusiastic and performance-driven professionals for an international voice role focused on customer interactions and account resolution. This opportunity is ideal for candidates who are confident communicators, target-oriented, and eager to build a strong career in the global customer service space.
Key Responsibilities:
Handle outbound customer interactions with a professional and persuasive approach
Engage with customers to address pending account-related concerns and provide suitable solutions
Negotiate and guide customers toward mutually beneficial outcomes
Maintain accurate records of conversations and updates in the system
Achieve daily and monthly performance targets including productivity and quality metrics
Follow compliance guidelines and ensure ethical communication at all times
Build rapport with customers while maintaining a results-driven approach
Eligibility Criteria:
SSC/HSC with a minimum of 6 months of international BPO experience
Strong English communication and negotiation skills
Confident, assertive, and target-oriented personality
Basic computer knowledge and ability to multitask
Willingness to work in rotational shifts and week-offs
Compensation & Incentives:
Freshers in this domain: 22,000 – 35,000 in-hand
Experienced candidates: Up to 38,000 in-hand
Unlimited performance incentives (high earning potential)
Training incentives up to 10,000
Work Schedule:
- 5 days working
- 2 rotational week offs
Facilities & Benefits:
Transport provided (drop facility + centralized pick-up points)
Structured training program with incentives
Fast-paced growth environment with performance recognition
Opportunity to enhance international communication and negotiation skills
Location:
~ Wagle Estate, Thane
Interview Process:
HR Round – Telephonic
Operations Round – Virtual (Microsoft Teams)
Versant Assessment (Score: 67) to be completed from office
Why This Role Stands Out:
If you're looking for a role where your communication skills directly impact your earnings, this is the perfect opportunity. With uncapped incentives, strong earning potential, and a high-growth environment , this position rewards performance and consistency like no other.
Batch Date:
~2nd March
Contact:
Maitri – 937288378
Rs 2.5 - 4.5 lakhs p.a.
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