Senior Lead Sr. Manager

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

~ Oversight and standardize the vested model of operations across big size campus

The Workplace Services Operations Leader for bp Kharadi will be accountable for standardising delivering and performing Workplace Services across all sites in the Rest OF India (excluding Pune) on the vested account including facilities management churn and minor projects landlord liaison

~ Deliver against desired outcome and exceed financial targets

Communicate and secure approval on performance ratings; lead and conduct quarterly/annual reviews.

~ Manage shared services

Collaborate with platform subject matter experts to coordinate site operations campus shared services including and not limiting to Operations Command Centre (for transport helpdesk and emergency responses) oversight of India Security Transport Catering and Engineering

• Coordinate with and monitor progress of global or regional programs and initiatives such as Workplace Experience Colleague/Welcome Host data management iLab Envio etc.
• Collaborate with BTC teams to receive new sites and transition to operations

Contribute to the business and technology centres (BTC) team as interested party and recipient of new sites being developed (only on functionality of workplace operations and maintenance). Ensure full and complete transition from project to operations including testing commissioning certification as built documentation safety and risk assessment create SOP setting up of systems prior to occupation Go Live and Workplace operation

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Manager