Collections Operative
Role Responsibilities:
Make outbound calls to remind customers about EMI due dates
Explain consequences of delayed payments and suggest payment options
Coordinate with field collection teams for home visits if required
Update call outcomes and collection status in the system
Job Requirements:
Minimum 12th pass; graduates preferred
At least 6 months of experience in collections or customer service
Clear verbal communication and persuasive skills
Basic computer literacy with typing speed of 15+ wpm
Vacancy posted a month ago
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