Collections Operative

Role Responsibilities:

Make outbound calls to remind customers about EMI due dates

Explain consequences of delayed payments and suggest payment options

Coordinate with field collection teams for home visits if required

Update call outcomes and collection status in the system

Job Requirements:

Minimum 12th pass; graduates preferred

At least 6 months of experience in collections or customer service

Clear verbal communication and persuasive skills

Basic computer literacy with typing speed of 15+ wpm

Vacancy posted a month ago
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