Experienced Dealer

Dealer - Inbound

Location: Padivattom, Edappally, Ernakulam
Salary: ₹20,000 – ₹25,000 per month
Qualification: Graduation (Mandatory)
Experience: Minimum 2 years of stock market trading experience
Communication: Excellent English communication is required
Requirements
Key Responsibilities

Handle customer queries related to trading platforms, order placement, margin requirements, and basic market operations
Provide prompt, accurate support via calls and chats
Address doubts regarding executed trades, order status, and platform navigation
Maintain detailed records of customer interactions, follow-ups, and resolutions
Coordinate with internal teams when required for escalations
Ensure high levels of customer satisfaction through clear communication and timely responses
Requirements
Excellent English communication skills (verbal and written)
Prior experience in self-trading (mandatory)
Exposure to live markets, intraday/positional trading
In-depth knowledge of the stock market & trading platforms
Strong understanding of:
Equity trading
Commodity trading
Derivatives (F&O)
Proficiency in handling demat accounts, trading platforms, and back-office systems
Familiarity with third-party financial products such as mutual funds, SIPs, insurance, etc.