Flexible House Manager
Pinch
Role Overview
You will be responsible for independently managing a luxury residence to the highest standards, ensuring seamless day-to-day operations, supervising staff, managing vendors, and maintaining the home in pristine condition. This is a high-visibility, high-responsibility role for someone who can operate with autonomy, integrity, discretion, and excellence.
Key Responsibilities
- Prepare the house ahead of owner or guest arrivals and manage reset/cleanup after departures or events
- Oversee daily operations, upkeep, inspections, and preventive maintenance of the residence
- Supervise, schedule, train, and manage household staff including housekeepers, cooks, drivers, and maintenance staff
- Manage vendors and service providers such as cleaning, repairs, gardening, and specialty services, including sourcing, supervision, and quality checks
- Maintain budgets, track expenses, manage petty cash, process staff salaries if required, and keep accurate financial records
- Anticipate household needs including backup supplies and preventive maintenance requirements
- Ensure compliance with safety, security, and operational standards (electrical, plumbing, security systems)
- Maintain strict confidentiality, discretion, and professionalism in all interactions
What We Are Looking For
- Minimum 4–5 years of experience in hospitality or private household management, preferably in luxury or HNI/UHNI environments
- Strong ability to work independently, make decisions, prioritize tasks, and resolve issues proactively
- Proven experience managing teams with strong interpersonal and communication skills
- High level of trustworthiness and ability to handle sensitive information and situations
- Proficiency in Excel or Google Sheets with a good understanding of budgeting and cost control
- Willingness to respond to emergencies, travel within Mumbai or nearby locations when required, and work flexible hours
Preferred Qualifications
- Diploma or degree in Hospitality, Facility Management, or Estate Management
- Prior exposure to luxury residences or elite environments
- Experience preparing homes for VIP or guest arrivals and hosting events
Compensation & Perks
- Competitive, market-aligned compensation with travel allowance
- Opportunity to work in a premium luxury environment with scope for future expansion
Candidate Profile / Soft Skills
- Strong organizational and planning abilities
- Proactive mindset with the ability to anticipate needs
- Calm under pressure with strong problem-solving skills
- High ownership, accountability, and attention to detail
- Discreet, polished, and professional demeanor
Vacancy posted 4 days ago
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