Regional Clinic Manager

Job Title: Branch Manager/ Clinic Manager
Berkowits Hair & Skin Clinic – 45+ Clinics PAN India
Berkowits Hair & Skin Clinic is one of India's leading and fastest-growing aesthetic and trichology chains, with 45+ clinics across the country and over 30 years of excellence in advanced hair and skin solutions. Trusted by more than 1,00,000 clients , Berkowits pioneered non-surgical hair replacement in India and continues to lead the industry with innovative technologies in trichology, dermatology, lasers, and regenerative treatments. Our core USP lies in delivering ethical, science-backed, personalized care through highly trained professionals and globally approved technologies. With a strong legacy of breakthroughs and consistent client satisfaction, our mission is to make world-class aesthetic care accessible, while our vision is to be India's most trusted and technology-driven brand in beauty, wellness, and medical aesthetics—committed to safety, results, and an exceptional client experience.
Position: Branch / Clinic Manager
The Clinic Manager is responsible for overseeing clinic operations, ensuring high-quality patient experience, driving revenue growth, managing and motivating the team, and ensuring adherence to company policies and protocols. This role requires both operational excellence and strong consultation/sales skills in the hair & skin aesthetics domain.
Conduct professional consultations for clients on skin and hair-related concerns.
Hair Loss Control & Hair Growth Treatments
Laser Hair Growth Therapy
Mesotherapy, Derma Roller, and PRP for Hair
Chemical Peels, Pigmentation Treatments, PRP f or skin
Counsel clients regarding surgical Hair Transplant procedures and Hair Replacement solutions.
Training will be provided for smooth onboarding and understanding of the processes.
~ Clinic Operations Management

Manage daily clinic operations to ensure smooth, efficient, and client-focused service.
Monitor and ensure accurate appointment scheduling, billing, and service delivery.
Maintain hygiene, equipment functionality, and clinic ambiance.
Handle escalations, operational disruptions, or urgent issues (internet, electricity, equipment failure, staffing gaps).
~ Team Leadership & Performance Management

Conduct daily Morning Briefing Meetings as per company guidelines.
Ensure attendance and participation in training programs.
Identify high performers and underperformers, recommend corrective actions, promotions, or appreciation.
Sales, Revenue & Business Development

Analyze sales reports, prepare daily MIS, and review weekly MIS submitted by team members.
Promote cross-sales, reactivation of dormant clients, and new client acquisitions.
Monitor client engagement calls including appointment reminders, follow-ups, and unconverted leads.
~ Compliance & Policy Adherence

Ensure strict adherence to company policies, SOPs, the Operational Audit Manual, and standardized processes.
Educate the team regularly about updated company policies on attendance, leaves, KRAs, KPIs, incentives, etc.
Good in English with strong communication skills.
Background in Skin, Hair, Laser, or Aesthetic treatments is preferred.
Experience in in-house sales, consultation, and business development is mandatory.
Strong consultation skills across all aesthetic treatments.
Experience - 2 To 4 Years
Education - Any Graduate (Science/Aesthetics background preferred but not mandatory), MBA (Equivalent)
Office Timings
No weekly off on Friday, Saturday, or Sunday