Sales Coordinator - Hotels

Maintain complete knowledge of the following (to include but not limited to):

All hotel features / services hours of operation

Hotel function space entertainment options menus and floral decoration options

Hotel safety guidelines and evacuation plan

Scheduled daily group activities

Answer incoming phone calls in a pleasant manner using Hotels telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure

Coordinate all group arrangements

Work with group contacts to facilitate program planning and requirements

Communicate group needs and specifications to all relevant departments

Maintain a record of all clients and their profile.

Organize regular visits in accordance to a predetermined plan.

Prepare a monthly schedule to record all sales and other related activities for the preceding month.

Closely observe matters pertaining to competition (sites prices services offered on a regular basis).

Determine and recommend prospective customers by analyzing historical and other statistical information and prepare customer call analysis reports.

Handle additional responsibilities as & when delegated by the Management.

Additional Information :

Your team and working environment:

In 1-2 sentences introduce the team property or office environment in a way that reflects the culture

Note: Customization may be included for any specific local or legislative requirements such as work permits

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work :

No

Employment Type :

Full-time