Senior IT Software Developer

About Gartner IT:
Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation an outcome-driven approach to success and the notion that great ideas can come from anyone on the team.

We are looking for a motivated and well-rounded ServiceNow Developer with strong technical expertise and a passion for building scalable solutions. You will work closely with stakeholders architects and business analysts to design develop and implement ServiceNow solutions that drive continuous improvement across Gartner.

Design develop and implement solutions within the ServiceNow platform following best practices.
Provide guidance to junior developers and participate in code reviews to ensure quality and compliance.
Conduct code reviews to ensure code quality based on ServiceNow best practices.
Help stakeholders adopt to new features of ServiceNow.
Maintain knowledge of the latest ServiceNow features.
Work closely with the stakeholders and the ServiceNow Product owner
ServiceNow Architect and Business Analyst to build solutions.

4 to 6 years experience in software development in ServiceNow

Hands-on experience working on ITOM (Discovery Service Mapping CMDB CSDM Event Management Service Graph Connectors) HRSD (Employee Centre) ITSM Pro (Virtual Agent Predictive Intelligence Performance Analytics) Agentic AI. Experience in end-to-end implementation or major enhancements in at least two of these areas.
Possess advanced ServiceNow Technical skills - Business Rules Script Includes Client scripts UI Policies ACLs Import Sets Transform maps MID Server configuration.
Worked on Integrating ServiceNow with other tools.
Understanding of Generative AI and LLMs including Agentic AI framework from ServiceNow.
Experience guiding junior developers.
Experience collaborating with Business Analyst and Architect to provide solutions and estimate level of effort.
Familiarity with Agile development practices and tools (e.g. Certifications: Certified ServiceNow Administrator (MUST) Certified Implementation Specialist in ITOM or HRSD or ITSM / Certified application developer (MUST)

Commitment to delivering high-quality solutions on time and within budget.

NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective business and technology insights helping enterprise leaders and their teams succeed with their mission-critical priorities.

Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. How far you go is driven by your passion and performance.

This is why year after year we are recognized worldwide as a great place to work.

Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race color creed religion sex sexual orientation gender identity marital status citizenship status age national origin ancestry disability veteran status or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Companys career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at 1 or by sending an email to .

Required Experience: