Manager Client Support Services
Mahindra & Mahindra Ltd
Analyse the technical complaints of the vehicle in the field.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Training of service managers.Work out special service support for strategic customers with channel partners.Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target.Secondary network for spare parts sales.Guide channel partners for manpower/facilities/equipment optimisation.MIS on service.Spare parts inventory management.Manging service gaurantee at the dealership.Monthly visit to ASC and monitor his performance along with ASC coordinator.Service camps on monthly basisc.Monthly visits to customer and update M Response data
Bachelor of Engineering - Mechanical
General Experience
Vacancy posted 13 days ago
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