Compliance Monitoring Assistant Manager

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

Career Family
Risk Management Services

Role Type
Assistant Manager

Assistant Manager - Risk Management Services
At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

This is a role that requires incumbent to own & execute a variety of global processes related to compliance monitoring of engagements across Service Lines on Legal & Regulatory requirements & EY Policy requirements. The candidate should be comfortable working in an unstructured & complex environment requiring out of the box thinking logical reasoning sound verbal & written communication skills ability to make prompt yet well informed decisions.

The opportunity
Global Compliance Engagement Testing (GCET) supports the Global Risk Management in conducting compliance testing across Service Lines. GCET program is an internal EY review process which includes selecting engagements of the PPEDs to test them on Legal & Regulatory compliances & internal EY policy compliances and providing feedback & ratings to the PPEDs basis the outcome of their review. The team also provides analytical reports consisting of outcome of compliance testing to Global Area and Region stakeholders.
This is a great opportunity to be part of a leading firm whilst being instrumental in contributing to strengthening of compliance framework of the firm.
Accordingly we are looking for an Assistant Manager who shall be responsible for timely execution of compliance testing processes including conducting research and analysis to identify any potential non-compliance with policy/guidance or any potential regulatory breaches. The person shall also be required to assist in other process related requirements.

Your key responsibilities
Technical expertise
Conduct research using both systematic and intuitive secondary research techniques
Study the research findings draw inferences and conclusions in response to the research requirement
Use analytical and project management methodology and tools
Complete all assigned projects/tasks in line with the standard operating procedures and stipulated timelines
Facilitate and drive the processes to completion
Perform periodic review of teams deliverables to evaluate completeness accuracy and appropriateness
Flag issues/potential challenges at appropriate time so that timely action can be initiated
Develop subject matter expertise in RMS wide process & policies
Identify & execute opportunities of process improvement & efficiency gains
Continuously add value to assigned processes and develop solutions for situations that may not have been previously documented
Take ownership of a variety of operational activities for seamless functioning of the process
Provide feedback to the team members and help them move up the learning curve

Client Management
Lead and drive business development & scope expansion conversations with the Global Area and Regional Risk Management and Service Line Quality leadership
Actively manage the leaderships expectations through setting up a robust client management framework
Responsible for addressing & resolving service delivery issues / escalations
Understand and meet leaderships requirements independently

People Management
Manage performance of the team members from setting goals to assessing performance against goals to providing performance feedback
Help counsellors in completing periodic performance reviews of their counselees
Manage and address potential conflicts amongst the team members
Work cohesively with the team to address their issues/concerns and maintain a positive working environment
Ensure adherence to work-flow protocol and tools
Coordinate training schedules for new and existing members of the team
Coach and mentor team members for professional development and recommends training requirements to address perceived gaps
Identify training learning & development opportunities for the team members

Skills and attributes for success
Provide first POC for guidance to the team and put only unanswered / new questions to the leadership
Pledge for quality of output through internal review mechanisms
Workflow allocation and ensuring delivery in agreed timelines
Highly developed project management skills
Teaming attitude and excellent inter-personal and leadership skills
Manage day-to-day administrative issues & communicate appropriately to the customers at GDS
Responsible for achieving customer satisfaction measures / project critical success factors
Innovative mindset and adaptive to changing technologies

To qualify for the role you must have
MBA or equivalent post-graduate degree from a reputed institute
At least 6-8 years of professional experience out of which some experience should have:
Compliance or research functions in Big 4 or other professional service organizations
Managing reasonably mid-size teams - atleast 25 members

Exposure of handling international customers/client interaction
Well-developed analytical interpersonal and verbal and written communication skills in English
Knowledge of artificial intelligence to drive process automation
Credible experience working in a fast-moving client-driven environment
Flexibility to work in business season (if required)

Technologies and Tools
Experience in MS office suites like Microsoft 365 MS excel PowerPoint
Business analytics tool like Power-BI

What We Offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations Argentina China India the Philippines Poland and the UK and with teams from all EY service lines geographies and sectors playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants we offer a wide variety of fulfilling career opportunities that span all business GDS you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Well introduce you to an ever-expanding ecosystem of people learning skills and insights that will stay with you throughout your career.
Continuous Learning: Youll develop the mindset and skills to navigate whatever comes next
Success As Defined By You: Well provide tools and flexibility so you can make a meaningful impact
Transformative Leadership: Well give you the insights coaching and confidence to be the leader the world needs
Diverse and Inclusive Culture: Youll be embraced for who you are and empowered to use your voice to help others find theirs

EY Building a better working world

EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.

Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.

Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.
Required Experience:
Manager