Accounts Receivable Billing Associate

Netrix Global is seeking an Accounts Receivable Associate I who is responsible for supporting the company's collections efforts across products, services, and IT solution delivery. The Associate will engage with corporate accounts receivable departments to facilitate timely collections and resolve billing-related issues.
Collaborate with Sales to resolve billing discrepancies and ensure accurate account reconciliation.
Maintain the integrity and accuracy of customer master data within ERP and CRM systems.
Conduct approximately 25–30 outbound collection calls daily to follow up on outstanding balances.
Accurately enter and manage data within company systems, including Salesforce and Intacct (training provided).
Prepare and distribute customer account statements using Microsoft Excel.
Process customer credit applications and maintain related documentation.
Handle credit card payment processing in accordance with company policies.
Assist with cash application activities, including posting payments and reconciling accounts.
Perform additional duties as assigned to support departmental objectives.
Minimum of 2 years of relevant experience in accounts receivable, credit and collections, or sales operations.
Experience within the information technology services industry is preferred.
Proficiency in Microsoft Office Suite, particularly Excel; experience with ERP systems is a plus.
Strong numerical aptitude and comfort working with financial data
Advanced Microsoft Excel skills preferred
Familiarity with Sage Intacct ERP, Salesforce CRM, and Kimble PSA systems
They support our vision, help us achieve our goals and commit us to a common purpose.
Netrix Global is a mission-driven organization with the goal of providing the people, processes, and technology needed to run and scale modern, data-driven businesses that are always on and always secure. We work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal industries. At Netrix, we're driven to solve business problems with innovative technology solutions. We offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility, and time off when you need it, and a casual work environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need reasonable accommodations, please let us know by contacting View email address on netrix-global.breezy.hr.