QA Manager - testing

QA Manager – Consumer Apps (Android, iOS) and Web
Years of Experience: 8 - 10 years
We are seeking an experienced QA Manager to lead quality for our consumer applications across Android, iOS, and Web. This role is cross-functional, hands-on, and process-driven, with a strong focus on release management, automation at scale, quality governance, and collaboration with product, engineering, and program teams.
Quality Strategy & Leadership
Own the end-to-end QA strategy for Android, iOS, and Web, aligning with product goals and engineering roadmaps.
Establish and evolve quality standards, checklists, and knowledge bases that scale with the team and product.
Release Management & Signoff
Lead release readiness and sign-off for mobile and web releases across alpha/beta/production channels.
communicate risks, blockers, and mitigations.
Oversee functional, integration, regression, UX, and accessibility testing for mobile and web.
Ensure coverage for mobile-specific scenarios: network variation, OS version/device fragmentation, permissions, dark mode, background/foreground lifecycles, and install/upgrade flows.
Ensure coverage for web-specific scenarios: cross-browser, responsive layouts, progressive enhancement, and web performance.
Appium, Espresso, XCUITest) and web (e.g., Selenium/WebDriver, Cypress, Playwright).
Jenkins, GitHub Actions, CircleCI, Bitrise) with fast and reliable quality gates.
Leverage device labs/real-device clouds and virtualized environments for breadth and depth of coverage.
Implement observability and analytics-driven testing using crash, performance, and user behavior signals; Explore/lead GenAI-driven QA initiatives that improve test authoring, maintenance, and coverage.
Quality Governance & Metrics
Define and track KPIs: defect leakage, automation ROI, release success rate, regression cycle time, crash-free and ANR rates, performance budgets, and stability SLAs.
Run data-driven triage; partner with engineering on systemic fixes and quality debt reduction.
Champion shift-left practices, including early involvement in design and architecture discussions, and embedding quality gates in the SDLC.
Hire, mentor, and develop a high-performing team of SDETs and QA engineers (manual and automation).
Drive resource planning, prioritization, and career growth; Represent QA in technical reviews and cross-team forums; ensure quality priorities and risks are visible and addressed.
Partner closely with product, design, engineering, data, and customer support to align on quality outcomes and feedback loops.
Non-Functional Quality
~ Own strategies for performance, stability/reliability, security, accessibility, localization, and compliance testing across platforms.

What qualities are we looking for

• 8+ years in software testing/QA with 3+ years leading QA teams for consumer-scale mobile and web applications.
• Deep understanding of Android & iOS ecosystems (app lifecycle, build pipelines, release workflows, store processes) and modern web (browser engines, responsive design, performance).
• Hands-on expertise with mobile automation (Appium, Espresso, XCUITest) and web automation (Selenium/WebDriver, Cypress, Playwright).
• Strong experience with CI/CD and build systems (e.g., Jenkins, GitHub Actions, CircleCI, Bitrise) and artifact management.
• Solid understanding of API testing and service integrations (e.g., Postman, REST Assured), mocking, and contract testing.
• Experience with observability and crash/performance tooling; Excellent communication, stakeholder management, and decision-making skills in fast-paced environments.

Experience operating at millions of MAUs and rapid release cadences (weekly/bi-weekly or faster).
Expertise in performance testing (startup time, rendering, memory, network) and accessibility standards.
Experience with feature flags and A/B experiment QA.
Exposure to security testing and privacy/compliance considerations for consumer apps.
Experience setting up mobile device labs and optimizing test execution at scale.
Assess quality baselines, refine release checklists, and align on KPIs and reporting cadences.
~implement quality gates in CI/CD; mature QA governance and incident RCAs.

High ownership to influence quality at scale across mobile and web.
Opportunity to build and lead strong QA teams and practices.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.