Business Development Executive (CRM Sales)

Business Development: Identify and pursue new business opportunities in the software services market, including lead generation, team handling, prospecting, and networking, to expand the company's client base and drive revenue growth.

Engage with prospective clients to understand their business needs, challenges, and objectives, and recommend tailored software services solutions that address their specific requirements and deliver measurable value.

Position and articulate the value propositions of our software services offerings, including custom development, implementation, integration, and support, to demonstrate how they can solve client pain points and drive business success.

Sales Presentations: Deliver compelling sales presentations and demonstrations to prospective clients, showcasing the features, benefits, and capabilities of our software services solutions, and effectively communicating their impact on client business outcomes.

Proposal Development: Collaborate with technical teams and subject matter experts to develop comprehensive proposals, statements of work (SOWs), and pricing models that align with client needs and objectives, and address key decision criteria.

Lead negotiations, overcome objections, and work closely with clients to finalize contracts and agreements, ensuring a win-win outcome for both parties while achieving sales targets and revenue goals.

Build and maintain strong relationships with clients, acting as a trusted advisor and strategic partner, and ensuring ongoing satisfaction, loyalty, and retention through regular communication and proactive account management.

Market Intelligence: Stay informed about industry trends, market developments, competitor activities, and emerging technologies in the software services market, providing valuable insights and recommendations to the sales team and management.

Sales Pipeline Management: Effectively manage the sales pipeline, track opportunities, update CRM systems (e.g., Zoho CRM), and provide accurate sales forecasts to drive informed decision-making and resource allocation.

Bachelor's degree in Business Administration, Marketing, Computer Science, or related field.

Minimum of 5 years of experience in software services sales, with a track record of success in driving revenue growth and exceeding sales targets.

Strong understanding of software technologies, solutions, and services, with experience in selling custom development, implementation, integration, and support services.

Excellent communication, presentation, and negotiation skills, with the ability to articulate complex technical concepts to non-technical audiences.

Customer-focused mindset with a passion for delivering exceptional service and building long-lasting relationships.

Results-oriented, self-motivated, and able to thrive in a fast-paced, competitive sales environment.

Proficiency in CRM software (e.g., Zoho), Microsoft Office Suite, and other sales productivity tools.