ICT Remote Support Officer
excis compliance
WE'RE HIRING A DESKTOP SUPPORT TECHNICIAN AT Pune, Maharashtra, India
Excis is a global IT support leader globally, driven by innovation and collaboration. We're looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. From solving complex IT challenges to celebrating wins together, we put our people first.
Provide onsite and remote support for Windows and Apple devices, handling IMAC tasks and troubleshooting across multiple platforms, including support for executive/VIP users.
Manage hardware refreshes, warranty repairs, printer and AV system setup, inventory control, asset tagging, and maintain asset management with regular reporting.
Coordinate equipment shipments, returns, vendor repairs, and ensure timely resolution of service requests and incidents while assisting with walk-up support and new hire onboarding.
Minumum 2 years IT support experience with Windows 10, macOS, Microsoft Office, and Windows OS deployment; strong networking basics.
Experience supporting printers, AV systems, executive users, asset management, and reporting tools.
Excellent customer service, communication, organization, multitasking, and documentation skills.
We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.
Ready to make a difference and grow your career Apply now to join Excis Pune, Maharashtra, India and be at the forefront of IT support excellence!
Vacancy posted 2 days ago
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