Product Analyst - Remote Working

At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.

Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.

Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.

Tide is available for UK, Indian, German and French SMEs

Over 2,500 Tideans globally - we're diversity champions!

We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.

As a Product Analyst 4, you are part of the first line of defense in our battle against financial crime. We tackle all areas of financial crime within our Ongoing Monitoring team, so you will be able to detect and prevent AML, Fraud, Sanctions, tax evasion, and all other manners of financial crimes.

You'll be responsible for analysing the success of various transaction monitoring products and investigation tools across our product portfolio , ensuring we put our genuine members first, whilst spotting and investigating potentially suspicious activity. This role is a key element of our financial crime product monitoring team, so we're looking for someone who is passionate about ensuring the success of our financial crime prevention products, who will help reduce risk to Tide, and let our members get back to doing what they love.

Analyse financial product related data across transactions, customers, monitoring systems and operations to spot risks, patterns, and trends in financial crime.

Evaluate product performance by tracking KPIs (e.g. false positives, case volumes, alert resolution times, detection rates) and making recommendations for the success of our Financial Crime Prevention products.

Test and validate solutions (e.g. rule changes, machine learning models, workflow improvements) before and after release.

Document processes, logic, and analysis to build a knowledge base for the team.

You have 7 years of experience working as a product analyst or data analyst, some of it within fintech, banking, payments, or financial crime risk management.

You have strong analytical skills and the ability to turn raw data into actionable insight for product and business stakeholders.

You have a mindset that balances risk management with customer experience effortlessly, being curious and asking the right questions at the right times.

You are a quick learner, explorer, multitasker and flexible.

Proficiency in SQL and comfort working with large datasets; experience with BI tools (e.g. Looker, Tableau, PowerBI) is a must.

We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. 25 days paid annual leave

• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Additional health & dental insurance
• Food vouchers
• Snacks, light food, drinks in the office
• WFH equipment allowance

At Tide, we're Member First and Data Driven, but above all, we're One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

Our Tideans come from a variety of backgrounds and experience levels. We celebrate diversity in our workforce as a cornerstone of our success. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. It Has Come To Our Attention That Individuals Or Agencies Are Falsely Claiming To Represent Tide And Are Reaching Out To Candidates Regarding Job Opportunities. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at [HIDDEN TEXT]

Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.

Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .