Junior Storeperson

Junior Fulfillment Associate

Start Date
Starts Immediately

CTC (ANNUAL)

Competitive salary Competitive salary
Experience

0 year(s)
0 year(s) experience
Apply By
Not Provided
Posted 1 day ago
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About the job
Responsibilities:
Manage personal and customer support inboxes effectively and respond quickly to end user requests based on service standards set for each customer.
Process service orders, answer questions, maintain account information, and accurately document users information in ticketing / record system
Communicate and collaborate effectively with all team members keeping the team informed of issue status by sharing information.
Adherence to schedules/ turnaround times and shifts, effectively manage time, while handling multiple priorities.
Complete assigned tasks accurately and within required customer assigned Service Level Agreements.
Understand and proactively addresses user's concerns, identifying the root of the issue.

Skills & Qualifications:
Freshers preferred.
Understanding of supply chain management / order tracking and documentation preferred
Should be flexible with shift timings. Should also be ready to work in US shifts hours; 9 hours
Excellent keyboard skills with an average speed of minimum of 35 words per min with 92% accuracy
Should be able to write grammatically correct emails in response to customer and third party communications.
Should have good English comprehension skills and should be able to comprehend customer requirements and act on the information accordingly.

Education:
~ BSc, B.Com and BA or Diploma holders (12+3 years of education)

Earn certifications in these skills
Salary
Probation: Duration:
Salary during probation:
After probation:
Annual CTC: Competitive salary
Number of openings
1
Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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