Salesforce Administrator / Configuration

Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

It also involves delivering improvements through Salesforce configuration and administration when needed. Given our Agile delivery model, all work will be managed through the creation of arguments, epics, and user stories using our Jira and Confluence platforms.
What YOU WILL EXPERIENCE IN THIS POSITION:
Be responsible for supporting tactical day to day administration and operation of Salesforce related processes and workflows.
Working with various partners to support and improve the Salesforce system.
The analyst needs to have a firm grasp of CRM standard processes to drive and foster greater adoption and to improve internal customer experience.
Provide reporting and dashboards building
Maintain data quality by conducting data integrity audits, reviewing reports, and working with data owners to fix issues.
Requirement gathering, configuration and documentation of new features.
System testing of all changes and updates.
Training of end-user base of existing and new features and functions.

Bachelor's degree or equivalent experience from an accredited institution required

• One or more Salesforce certifications.
• 2+ years' experience supporting Salesforce SalesCloud and/or ServiceCloud in a lightning enabled environment.
• Previous experience is Sales or Customer Care
• Good English oral and written communication and presentation skills.
• A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day

nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.
Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Commitment to strengthen communities where our employees live and work
We encourage and support the philanthropic activities of our employees worldwide
Accountable for performance

~ At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth.