Sales Lead, Banking-as-a-Service

KEY RESPONSIBILITIES

Team Leadership & Management: Lead, coach, mentor, and motivate a team of banking sales executives/officers to achieve individual and team sales targets.

Conduct regular one-on-one meetings, performance reviews, and provide constructive feedback to team members.

Develop and implement effective sales strategies and action plans to drive business growth.

Foster a positive and high-performance sales culture within the team.

Assist in the recruitment, training, and development of new sales team members.

Sales Performance & Target Achievement: Monitor and analyze sales performance against set targets, identifying areas for improvement and implementing corrective actions.

Drive the sales of a wide range of banking products and services including savings accounts, current accounts, fixed deposits, loans (personal, home, auto), credit cards, insurance, and investment products.

Actively participate in key client meetings and negotiations to support team members and close complex deals.

Ensure adherence to all sales processes, policies, and regulatory guidelines.

Customer Relationship Management: Oversee the cultivation and maintenance of strong, long-term relationships with existing and potential customers.

Ensure high levels of customer satisfaction and address customer queries and complaints promptly and effectively.

Identify customer needs and cross-sell/up-sell appropriate banking products and services.

Market & Product Knowledge: Stay updated with market trends, competitor activities, and new product offerings in the banking industry.

Provide market insights and feedback to management for product development and strategy enhancement.

Reporting & Compliance: Prepare and present regular sales performance reports to management.

Ensure all sales activities comply with internal policies, external regulations, and ethical standards.

Maintain accurate and up-to-date customer records and sales documentation.

QUALIFICATIONS & EXPERIENCE

Education: Bachelor's degree in Business Administration, Finance, Marketing, or a related field. MBA is a plus.

Experience: 4-6 years of progressive experience in banking sales, with at least 1-2 years in a team leading or supervisory role.

Industry Knowledge: In-depth knowledge of retail banking products, services, and operations.

Sales Acumen: Proven track record of achieving and exceeding sales targets in a competitive environment.

REQUIRED SKILLS

Leadership & Team Management: Strong ability to lead, motivate, and develop a sales team.

Communication: Excellent verbal and written communication skills.

Interpersonal Skills: Strong relationship-building and networking abilities.

Sales & Negotiation: Proven negotiation and closing skills.

Analytical Skills: Ability to analyze sales data, identify trends, and make data-driven decisions.

Problem-Solving: Strong problem-solving and decision-making capabilities.

Customer Focus: A strong customer-centric approach.

Adaptability: Ability to thrive in a fast-paced and dynamic sales environment.

Tech Proficiency: Proficient in MS Office Suite (Word, Excel, PowerPoint) and CRM software.