Head of Projects & Installations

This is a Virtualization Server Hosting Engineering position in Enterprise Technology.
Virtualization Hosting service enablement

Capacity Management

Conduct capacity planning and forecasting for the platforms, including Compute/Virtual Machine (VM), memory, storage, and network resources, to ensure scalability and prevent resource exhaustion
Collaborate with application teams and stakeholders to understand future demand and project capacity needs
Develop automation solutions (scripts, playbooks) for repetitive VMware/OSV tasks, including configuration changes, VM management (like snapshot removal), auditing, remediation and integration with ticketing systems
Implement Site Reliability Engineering (SRE) principles and practices to improve overall platform stability, performance, and operational efficiency
Role Based Access Control deployment and auditing
Namespace and Resource Quota management (CPU, Disk and Storage)
Observability, Monitoring, logging and Troubleshooting

Implement and maintain comprehensive end to end observability solutions (monitoring, logging, tracing) for the VMware/OSV environment, including integration with tools like Dynatrace and Prometheus/Grafana
Explore and implement Event Driven Architecture (EDA) for enhanced real time monitoring and response
Perform deep dive Root Cause Analysis (RCA), potentially utilizing available tooling, to quickly identify and resolve issues across the global compute environment
Monitor VM health, resource usage, and performance metrics proactively
Knowledge Management

~ Create, maintain, and update comprehensive internal documentation and customer facing content to facilitate self-service and clearly articulate platform capabilities

Participate in L1 â€' L3 level support to Operations teams environmental related issues. Responsible for engineering, deployment, operational administration, and protection of Global enterprise solutions to meet the Virtualization Server Hosting requirements for a variety of infrastructure systems, line of business and third-party application needs
Architect/design and support the installation, and administration of virtualization (VMware and OpenShift Virtualization (OSV)) suite of products
Responsible for the entire lifecycle of technologies globally including infrastructure security vulnerability patching, planning, designing, implementation, maintenance, upgrades and decommissioning of hardware and software
Engineer, test and document procedures, monitoring, logging, disaster recovery process and security policies and guidelines
Demonstrates knowledge of hardware and software products
Global large-scale deployments of virtualization technologies
Support HPE Synergy/ProLiant ILO and firmware field testing
Bachelor's degree in computer science, Information Technology, or a related field, or equivalent practical experience
Total 10+ years IT experience including 4+ years of experience in IT infrastructure, with at least 3+ years demonstrable experience focused on VMware, Kubernetes and/or OpenShift
Understanding of VMware and Kubernetes concepts
Experience with Linux administration and networking fundamentals
Proficiency in scripting languages for automation
Experience with monitoring tools and logging solutions
Knowledge of CI/CD pipelines and DevOps methodologies