Service Security Engineer

Job Description Make an impact with NTT DATA
We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.
Your day at NTT DATA
The Security Managed Services Engineer (L2) is responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. Their primary objective is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). This role focuses on second-line support for incidents and requests with a medium level of complexity.

This role may also contribute to / support on project work as and when required. Experience in working with Windows, Linux, Unix environments
Hands-on experience in commissioning and Implementation of NAC solutions and integrating with various management and authentication authorization tools (email, AD, IAM, SIEM)
Experience in automating processes using scripting, configuration (SOAR) tools Experience in managing policies and exceptions
Experience in packet capture, analysis, and troubleshooting tools
Incident, problem, service request management, change management, configuration management &capacity management of NAC Setup
Day to Day BAU MACDs, configuration changes
Proactively utilize network monitoring tools to isolate events before service degradation occurs
Supporting incident monitoring and incident analysis/response initiatives
Troubleshooting network, transport, session, presentation and applications layers Applying security patches as required.
Academic Qualifications
B.E, Btech ( Except Mechanical, Civil and aerospace )
No 3 years degree program eligible
MCA is eligible
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.