Head of Sales and Customer Relations
KAWEN MANPOWER
About the Role
We are seeking a proactive and customer-focused Customer Relationship Executive to build strong client relationships and drive business growth. The ideal candidate excels in communication problem-solving and delivering exceptional customer experiences while identifying opportunities to increase engagement and revenue.
Key Responsibilities
1. Customer Relationship Management
Build and maintain long-term trust-based relationships with customers.
Understand customer needs preferences and challenges to provide personalized support.
Act as the primary point of contact for all customer interactions.
2. Account Management
Manage customer accounts to ensure satisfaction and retention.
Identify upselling and cross-selling opportunities to grow revenue.
Maintain regular follow-ups to strengthen engagement.
3. Customer Service Excellence
Handle customer inquiries feedback and complaints promptly and professionally.
Ensure issues are resolved efficiently to maintain high satisfaction levels.
4. Sales & Business Development
Meet or exceed assigned sales targets and performance metrics.
Identify new business opportunities and collaborate with the sales team to convert leads.
5. Data & Reporting
Maintain accurate and updated customer records in CRM software .
Track and analyze customer interactions sales activities and performance metrics.
Requirements
Required Qualifications
Education: Bachelors degree in Business Marketing or related field .
Experience: 13 years in Customer Service Sales or Account Management .
Technical Skills:
Proficiency in CRM software (e.g. Zoho CRM Salesforce HubSpot).
Knowledge of Microsoft Office Suite (Excel PowerPoint Word).
Core Skills
Excellent communication interpersonal and negotiation skills.
Strong customer-centric approach and relationship management abilities.
Ability to analyze data and identify opportunities for growth.
Self-motivated organized and capable of working independently or in a team.
Adaptable to changing business priorities and deadlines.
Benefits
What We Offer
Competitive Salary with performance-based incentives.
Comprehensive Benefits including health insurance and retirement plans.
Career Growth opportunities in a dynamic fast-paced environment.
Collaborative Work Culture that values innovation and customer success.
Required Skills:
Required Qualifications Education: Bachelors degree in Business Marketing or related field. Experience: 13 years in Customer Service Sales or Account Management. Technical Skills: Proficiency in CRM software (e.g. Zoho CRM Salesforce HubSpot). Knowledge of Microsoft Office Suite (Excel PowerPoint Word). Core Skills Excellent communication interpersonal and negotiation skills. Strong customer-centric approach and relationship management abilities. Ability to analyze data and identify opportunities for growth. Self-motivated organized and capable of working independently or in a team. Adaptable to changing business priorities and deadlines.
- Customer Relationship Executive Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary Experience...SuggestedLong term contractFull timeImmediate start
- ...We are seeking a dynamic and highly motivated Customer Relationship Executive to join our team. The ideal candidate will play a crucial role in maintaining and enhancing relationships with our clients, ensuring their satisfaction and loyalty. This role involves interacting...SuggestedFull time
- ...Virtual Assistants Operations/Admin Managers Executive Assistants Project Managers Bookkeepers... ...What youll do Develop Healthy Client Relationship - Create engagement strategies with... ...product and operational services training and customer services. Enhance Client Training -...SuggestedFull timeRemote jobWorking Monday to FridayUS shift
- ...be responsible for managing client interactions throughout the customer journey—from enquiry to handover. The role involves handling client... ...and site visits for potential clients. Maintain strong relationships with clients and ensure a positive experience. Assist with documentation...SuggestedFull time
- ...A Virtual Relationship Manager (VRM)in banking sales focuses on fostering and expanding relationships with clients while driving sales of... ...Key Responsibilities: To engage regularly with the Imperial customers as defined by the contact policy and provide a Consistent & Superior...SuggestedFull time
- Client Servicing Executive Start Date Starts Immediately... ...updates no vague messages or excuses. Maintain strong client relationships even during project delays. Clarify expectations when timelines...Work at officeImmediate startShift work
- Client Servicing Executive Start Date Starts Immediately... ...Good interpersonal skills Active problem solving skills Customer Centric Ability to handle pressure Earn certifications in...Immediate start
- ...Job Title: Client Relations Executive (Retired Professionals Welcome) Location: Bangalore Job Type: Full-Time / Part-Time (Flexible) Job Overview Company is looking for a confident, well-spoken, and presentable retired professional to act as a...Full timePart timeFlexible hours
- ...addressed accurately and promptly. 4. Relationship Building: Develop and nurture strong long... ...experience in a client-facing role or customer service is preferred. Qualifications... ...customers Exceed Customer Expectations execute world-class solutions to deliver value...Full timeWork at officeRemote job
- ...multiple channels targeting appropriate executives within Mid-Market and Enterprise predefined... .... Maintain regular contact and build relationship with prospects by sharing content... ...handoff and a good experience for our future customers. Create innovative ways to drive lead...Full timeRemote job
- ...Actively hiring Client Acquisition Executive Start Date Starts... ...applicant About the job Key Responsibilities: 1. Manage customer relationships 2. Maintain effective work discipline Note: Needs to...Full timeImmediate start
Rs 3 - 4 lakhs p.a.
...ensure service quality compliance with in the store as per defined standards To ensure quality web enquiry , thus ensuring higher customer satisfaction.. To cross ckk the documentation of all sales To complete the desk board on Display data Provide support to delivery...Full time- ...Communications APAC based in Bangalore, you'll lead the development and execution of strategic communications that bring our company's vision to... ...interpersonal skills, and have a talent for building relationships at all levels of an organization. Your creative thinking and...Hybrid workWork at officeLocal area3 days week
- ...in relation to ERP financial workflows billing structures and revenue recognition. Excellent organisational time management and customer service skills. Strong problem-solving and analytical skills with the ability to troubleshoot ERP-related issues efficiently....Full timeContract workLocal area
- ...Management and Cloud technology initiatives for customers. This role provides an opportunity to... ...the Government procurement process and relationship/working experience with the Gov... ...resources such as Pre-Sales Consultants Executives and Partners both within NetApp and the...Full timeTemporary workImmediate start
- ...yrs. Industry: Fintech/Digital Payments/Financial Services/Micro Finance/NBFCs/Banks Roles and Responsibilities: • Manage relationship with existing large corporates under the portfolio and on board new corporates for supplier/vendor finance/channel finance/...Full timeTemporary work
- ...building platform helps 15,000+ Creators share their brilliance with over200,000 users (and counting!) worldwide. We're now looking for a Customer Success Manager who’s obsessed with outcomes, retention, and making creators feel like they’ve found their people. But….. This...Remote jobWorldwideShift work
- ...Summary We are looking for a motivated and customer-focused individual to join our Customer... ...building and maintaining strong relationships addressing inquiries resolving issues and... ...Account Management Develop and Execute a Strategic Customer Engagement Plan: Design...Permanent employmentFull timeContract workRelocation package
- ...Overview We are looking for a passionate and strategic Senior Customer Success Associate to drive growth and excellence across... ...facing role focused on nurturing retaining and expanding existing relationships within our App Web and CTV ecosystems. You will be the trusted...Long term contractFull timeWorldwide
- ...role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures...Full timeShift work
- ...Actively hiring Customer Success Associate Bangalore (Hybrid) Start Date... ...About the job Key responsibilities: 1. Own our customer relationships, make them successful and fans of BiteSpeed. 2. Track...Hybrid workImmediate start
- ...enables teams to navigate complex workflows in real-time driving efficiency and agility. Trusted by a community of 400000 global customers Workato empowers organizations of every size to unlock new value and lead in todays fast-changing world. Learn how Workato helps businesses...Full timeRemote jobFlexible hours
- ...Job Description Customer Success Manager (India) About the company: Tyfone a global leader in the SaaS Digital Banking Youth... ...About the role: A Customer Success Manager nurtures client relationships and ensures excellent customer and customer-end user experiences...Full time
- .... You will be directly reporting to the Salon Owners on a regular basis. To succeed in this position you should be providing high customer service to our clients. You should be also managing stock levels on a daily basis. Your ultimate goal will be to improve our client base...Full time
- ...Previous managerial experience in a customer service function An ability to listen... ...maintained for Reception Lobby area and Executive Lounge Demonstrate a thorough understanding... ...Maintain good communication and work relationships in all hotel areas Maintain staffing...Full timeSeasonal work
- ...protection and consent. Requirements Criteria: ~ Graduate in any discipline; additional certification in hospital administration, customer service, or healthcare management is preferred. ~1–3 years of experience in healthcare front office, call centre, or customer...Full timeShift work
- ...AI is the leading AI agent platform for customer experience. It enables enterprises to... ...automation, and enterprise-grade governance to execute end-to-end workflows with AI agents. It... ..., project management, and executive relationships Monitoring customer health across the...Local areaFlexible hours
- ...Success Manager you will focus o n building relationships within the academic community from... ...around priorities Bring forward ideas and execution plans from an educational onboarding... ...-based. Roles supporting particular customers or markets are sometimes remote. Hiring...Full timeHybrid workWork at officeLocal areaRemote jobHome office3 days week
- ...the emerging markets leading full-stack customer engagement platform and business-focused... ...is responsible maintaining and expanding relationship with SMB customers Assigned to approx... ...experience will be a great plus. Executive-level communication and interpersonal skills...Full time
- ...to achieve their full potential Helping customers team members achieve more than they ever... ...delivery framework for MSP/BPO partners. Executive Engagement: Maintain high levels of... ...will use your expertise and your existing relationships to make a huge impact on strategic as...Full timeHybrid workWork at officeImmediate startRemote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Sales and Customer Relations. Be the first to apply!
