Credit Controller (Insurance), Finance

Join OneAdvanced The Credit Controller will be responsible for the day-to-day cash collections for a specific portfolio of clients, with a primary focus on optimising cash collections and query resolution, reducing overdue debt (DSO) and aged debts. This role will also involve ensuring cash and credit notes are allocated on time and accurately.

Support the Credit Manager by preparing accurate and timely debtor reports for senior management meetings.
Build and maintain professional relationships with customers to ensure timely debt collection.
Maintain up-to-date customer billing and contact information.
Assist in ensuring all Direct Debit collections are completed on time and correctly posted to the ledger.
Record detailed notes on overdue accounts in the system to support effective debtor meetings.
Investigate, action and resolve queries to optimise cash collection and debt reduction.
Comply with One Advanced policies, processes, and relevant legislation throughout all activities.
Provide ad hoc support to the broader UK Finance organisation as needed.
Maintain ongoing personal and professional development, participating in learning and training activities.
Ensure financial processes and controls align with company finance policies.
Efficiently manage accounts receivable obligations, ensuring timely collections.
Identify and discuss process improvements with the Credit Manager to strengthen the control environment and improve team efficiency.
Seek out and implement opportunities to improve process efficiency within the Finance Operations team.

Strong technical accounting knowledge and understanding of the full Order-to-Cash (O2C) cycle.
Ideally experienced with Salesforce and NetSuite.
Minimum 3 years' experience in a fast-paced finance function, preferably within SaaS, Insurance, or Financial Services sectors.
Strong IT proficiency, with excellent Excel and system skills.
Wellbeing focused – Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral.
Annual Leave – 20 days of annual leave, plus public holidays
Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7.
Development Programmes – From Future Managers to Leadership Training, our development programmes help you get where you need to go
Online Learning Platform: SkillsHub! - You can access our online library with relevant content for your career growth.
Life Insurance - 3x annual salary
Personal Accident Insurance - providing cover in the event of serious injury/illness.
Performance Bonus – Our Group-wide bonus scheme enables you to reap the rewards of your success

At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more.
OneAdvanced is one of the UK's largest business software and services companies. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation.
We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet.