IT Deployment Specialist
Konrad
Konrad is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. As an IT Specialist you'll be responsible for managing level 1 support tickets as well as facilitating new hire hardware deployment. Working within the operations team, your duties will require you to assist in maintaining team and office productivity. This role is ideal for IT Specialists that have 1-2 years of experience.
Maintain hardware inventory and manage device repairs
Manage IT tickets in a timely manner to meet SLAs
Google Workspace admin experience required.
Ubiquiti/Meraki hardware and software experience is an asset
WiFi and Networking experience is required
IT System Administrator technical degree/background is an asset
Experience with tools such as JIRA, Confluence
Experience with the following platforms: MacOS, iOS, Android.
Experience with VMWare specifically Workspace One UEM, Kandji and FreshService inventory management.
Experience with SoC2/IT Audit processes
All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
Vacancy posted 2 days ago
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